1st Line Technical Support

5 days ago


Chester, United Kingdom Datascope Systems Ltd Full time

We are looking for an enthusiastic person to join our Helpdesk. This is a great opportunity for someone with a technical/software interest that is looking for an entry level position in order to gain industry experience.

An average day in the role is fast paced and no two days are alike, team dynamics are something that’s important to us - we support and learn from each other and have a wide mix of backgrounds.
- Has excellent spoken and written English communication
- Can demonstrate an ability to enthusiastically engage with clients in a friendly manner, building relationships and understanding their needs
- Is comfortable using computers.
- A willingness to learn how to operate our various systems to provide the support required
- Enjoys problem solving
- Has good organisational and time management skills
- Approaches tasks in a logical and methodical manner with a high attention to detail
- Takes initiative in their own development and takes opportunities to improve their skills

The are a number of opportunities to progress within the role, or with in the wider company.

**Job Types**: Full-time, Permanent

Pay: From £22,000.00 per year

**Benefits**:

- Company events
- Company pension
- Free parking
- Gym membership
- On-site gym
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Chester, CH4 0GZ: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Location: In person



  • Cheshire West and Chester, United Kingdom Ingram Micro Full time

    Its fun to work in a company where people truly BELIEVE in what theyre doing!Job Description:1st Line Support EngineerThis is a hybrid position with 3 days per week in our Northwich Office (CW9 7UA)Are you a tech-savvy individual with strong communication skills looking to build your career in IT support Join our team as a 1st Line Support Engineer and...


  • Chester, United Kingdom Premier IT Full time

    Systems Administrator (1st line support) £22,000-£25,000 Permanent Hybrid - 3 days on site I’m currently working with a well-established ecommerce company, who are looking for a 1st line support engineer, you will be part of an amazing team, providing 1st and 2nd line IT general support and support of the loan administration system (Pancredit). The1st...


  • Chester, United Kingdom Line Up Aviation Full time

    Our client has an opportunity for a Technical Support Engineer to join them on a contract basis until November 2026. You will be providing an E2E perspective at the shopfloor level within the production team. Role: Technical Support Engineer Location: Broughton, Flintshire - fully onsite Hours: 35 per week Hourly Rate: £36.00 per hour via Umbrella, inside...


  • Chester, United Kingdom FDS Full time

    **2nd Line Desktop Support Engineer** Chester, UK **Salary**: £26,680 Supporting one of our clients based from the site in Chester, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents, hardware refresh and service requests, while minimising disruption and providing first-classcustomer Service. This is a...


  • Chester, United Kingdom PIB Group Full time

    Job Advert **Compliance Business Partner (1st Line of Defence)** As a Compliance Business Partner, you will be responsible for helping ensure Barbon’s products and services comply with relevant laws and regulation, in order to provide positive and fair outcomes for customers. You will work alongside the brands within Barbon to find solutions, resolve...

  • First Line Support

    2 weeks ago


    Chester, United Kingdom Pontoon Full time

    Job Advertisement: First Line Support Location: Chester (Onsite)Contract Length: 12 Months (Potential for extension)Working Pattern: Full Time Are you ready to kickstart your career in IT within the dynamic Banking & Financial Services industry? Our client is seeking a dedicated First Line Support professional to join their 24/7 Global Service Desk. This is...

  • Infrastructure Analyst

    23 hours ago


    Chester, United Kingdom ITECCO Full time

    **Role: Infrastructure Analyst - 2nd/3rd Line - Chester - 38K** **Location: Chester** **Salary: £38,000 DOE** **APPLY TODAY!!!!!** One of my top clients is looking for an Infrastructure Analyst -2nd/3rd Line - Chester - 38K to join their team on a permanent basis. You will be part of a modern, forward-thinking company who pride themselves on investing in...

  • First Line Support

    1 week ago


    Chester, United Kingdom Pontoon Full time

    Job Advertisement: First Line Support Location: Chester (Onsite) Contract Length: 12 Months (Potential for extension) Working Pattern: Full Time Are you ready to kickstart your career in IT within the dynamic Banking & Financial Services industry? Our client is seeking a dedicated First Line Support professional to join their 24/7 Global Service Desk. This...


  • Chester, United Kingdom Oliver James Full time

    We are looking for an enthusiastic, driven individual to join a reputable & rapidly expanding organisation! You'd be joining & new and growing Network Operations function as this technology-leading company works to bring all of technology back in-house! Innovation is at the heart of this global technology function and as a member of this Networking function...


  • Chester, United Kingdom Watkin Jones PLC Full time

    A leading property development company is looking for a proactive Service Desk Analyst to join their IT team in Chester. You will provide essential 1st and 2nd line IT support across the business, troubleshoot technical issues, and manage system administration. The ideal candidate will have a Level 3 qualification or equivalent experience and be committed to...