First Line Support

2 weeks ago


Chester, United Kingdom Pontoon Full time

Job Advertisement: First Line Support Location: Chester (Onsite)Contract Length: 12 Months (Potential for extension)Working Pattern: Full Time Are you ready to kickstart your career in IT within the dynamic Banking & Financial Services industry? Our client is seeking a dedicated First Line Support professional to join their 24/7 Global Service Desk. This is an exciting opportunity to provide exceptional support to internal employees and enhance your technical skills in a fast-paced environment. Key Responsibilities: Deliver first line support via voice and chat channels to internal employees, ensuring top-notch client care.Troubleshoot basic issues related to Microsoft applications, including the MS Office suite, Office 365, SharePoint, and Skype.Manage multiple live chats concurrently while maintaining focus on operations and quality metrics.Document tickets clearly for the second line teams to facilitate effective resolution of issues.Collaborate with regional and international partners to deliver best-in-class service.Participate in in-house technical training and receive real-time support from peers and subject matter experts. What We're Looking For: Customer Care Skills: A strong commitment to client care with excell...


  • First Line Support

    1 week ago


    Chester, United Kingdom Pontoon Full time

    Job Advertisement: First Line Support Location: Chester (Onsite) Contract Length: 12 Months (Potential for extension) Working Pattern: Full Time Are you ready to kickstart your career in IT within the dynamic Banking & Financial Services industry? Our client is seeking a dedicated First Line Support professional to join their 24/7 Global Service Desk. This...


  • Chester, United Kingdom Line Up Aviation Full time

    Our client has an opportunity for a Technical Support Engineer to join them on a contract basis until November 2026. You will be providing an E2E perspective at the shopfloor level within the production team. Role: Technical Support Engineer Location: Broughton, Flintshire - fully onsite Hours: 35 per week Hourly Rate: £36.00 per hour via Umbrella, inside...

  • Support Worker

    1 week ago


    Chester, United Kingdom CWP Full time

    **Main area** - Support Worker - First Response Services **Grade** Band 3 **Contract** Permanent **Hours** Part time - 32.5 hours per week **Job ref** 373-SMH2459 **Site** - Upton Lea Resource Centre **Town** Chester **Salary** £24,937 - £26,598 per annum pro rata **Salary period** Yearly **Closing** 25/09/2025 23:59 **Job overview**: The...

  • Manual Notetaker

    2 days ago


    Chester, United Kingdom First Class Support Full time

    First Class Support provides academic support to students in receipt of disabled student allowance (DSA). We pride ourselves on only employing first class support specialists that are passionate about making a difference to the lives of people studying higher education courses across the UK. Due to recent demand, we are looking to galvanise our team of...


  • Chester, United Kingdom FDS Full time

    **2nd Line Desktop Support Engineer** Chester, UK **Salary**: £26,680 Supporting one of our clients based from the site in Chester, day-to-day activities will include resolving a wide variety of desktop software and hardware incidents, hardware refresh and service requests, while minimising disruption and providing first-classcustomer Service. This is a...

  • Specialist Mentor

    1 week ago


    Chester, United Kingdom First Class Support Full time

    **First Class Support** provides academic support to students in receipt of disabled student allowance (DSA). We pride ourselves on only employing first class support workers that are passionate about making a difference to the lives of people studying higher education courses across the UK. Due to continued expansion, we are looking to galvanise our team...


  • Cheshire West and Chester, United Kingdom Ingram Micro Full time

    Its fun to work in a company where people truly BELIEVE in what theyre doing!Job Description:1st Line Support EngineerThis is a hybrid position with 3 days per week in our Northwich Office (CW9 7UA)Are you a tech-savvy individual with strong communication skills looking to build your career in IT support Join our team as a 1st Line Support Engineer and...


  • Chester, United Kingdom CWP Full time

    **Main area** - First Response Operative **Grade** Band 4 **Contract** Permanent **Hours** Full time - 37.5 hours per week **Job ref** 373-SMH2473 **Site** - The Crisis Line **Town** Chester **Salary** £27,485 - £30,162 per annum **Salary period** Yearly **Closing** 01/10/2025 23:59 **Job overview**: The successful post holder will work...

  • 2nd/3rd Line Support

    4 hours ago


    Chester, United Kingdom Coburg Banks Full time

    **Job Title**: 2nd/3rd Line Support Engineer **Location**: Chester **Salary**: £30,000 - £35,000 **Benefits**: Annual Bonus, Yearly Salary Reviews, Salary Sacrifice Car Scheme, Paid Sick Days **Tell me about the company** They are one of the most employee focused companies I have ever worked with. They offer regular salary reviews which have resulted in...


  • Chester, United Kingdom HSBC Full time

    A leading financial institution in Chester is seeking a Customer Service representative for a hybrid role. You'll provide support and resolve customer queries through our digital banking services. The ideal candidate is passionate about helping people, possesses strong communication skills, and has resilience. Full training is provided for candidates without...