Systems Administrator 1st Line Support

4 days ago


Chester, United Kingdom Premier IT Full time

Systems Administrator (1st line support)
£22,000-£25,000
Permanent
Hybrid - 3 days on site
I’m currently working with a well-established ecommerce company, who are looking for a 1st line support engineer, you will be part of an amazing team, providing 1st and 2nd line IT general support and support of the loan administration system (Pancredit). The1st line support engineer will also undertake project work across a variety of initiatives which will be aimed at improving the function and efficiency of the company. My client is based in Chester.
**Key Skills & Qualifications**:

- Support and management of Loan Management system (Pancredit).
- Production and maintenance of documentation for the above mentioned loan management system.
- Provide general IT support to the business and its IT systems where necessary.
- Monitoring IT systems performance and participation in the identification and recommendation of improvements to such systems.
- Ensure that all support, tasks and procedures are carried out effectively and efficiently (where appropriate within a project brief).
- Ensure that business users are kept informed of issues and progress.
- Ensuring that procedures are followed, particularly relating to Health and Safety and Security.
- Good analytical/problem solving skills.
- Good communication skills (written and verbal), with an ability to communicate with business users and IT staff.
- Diplomatic and patient.
- Good organisational and planning skills.
- Work well within a team environment.
- Work well under pressure and to deadlines.
- Willing to learn new skills and methodologies.
- Basic IT Systems awareness and troubleshooting across various platforms including (but not limited to) Windows Server 2019, Active Directory, Citrix, and Hardware Support (laptops and desktops).

If you are interested in this great opportunity, feel free to contact me on or give me a call on to discuss further.



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