Senior Administrator

Overview:
**Change Grow Live** are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are

Are you an experienced Administrator looking for your next challenge? Would you like to work for one of the largest substance misuse charities in the UK that are dedicated to changing people lives? If so, this could be the role for you We currently have an exciting opportunity for a
**Senior Administrator** to join our busy Birmingham service. Our new postholder will be responsible for the day-to-day management of the administration team in our City Centre Hub, and local hub office procedures, ensuring the service is appropriately reflected internally and externally for its administrative support.

This is an excellent opportunity for someone looking to progress their career with a charity dedicated to your professional and personal development.

**Responsibilities**:
**Where**: Birmingham, B1 area

**When**:We’re looking to get the right person in to the team ASAP

**Hours**:37.5hrs per week

**Salary**: £26,393 - £27,974pa dependent on experience

**What we will give to you**:

- 25 days holiday (+ bank holidays) rising by 1 day for each years’ service
- Flexible working arrangements
- Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
- Contributory pension scheme
- A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive team
- Training, career development & progression opportunities

**About the role**:

- Line management of a team of 4 admin staff for the Rough Sleepers Project & Prison Leavers project
- Provide supervision (with reflective practice), appraisal, performance and sickness management as well as ensuring staff follow CGL and external policies applicable to their roles
- Support minute taking at meetings when required
- Provide Clinical admin support when required including generation of prescriptions in the absence of admin staff
- Carry out weekly, monthly, and six-monthly Health and Safety checks for the building and keep systems for Audit up to date
- Manage maintenance requests for the service as and when required
- Ordering of stock, stationery supplies, travel bookings and oversee petty cash processes
- Provide additional administration support to ensure the smooth running of Operations across the service when needed i.e. - attend relevant meetings, facilities liaison, finance liaison, procurement team liaison
- Work closely with other senior administrators and the wider management team, maintain strong governance and monitoring systems, ensuring a consistent, high-quality service and ensure professional standards are met and best practice is implemented
- To deliver training to staff and volunteers to ensure administrative requirements and data recording within the service are maintained
- Support other sites in the absence of other senior admin, travel if needed
- Carry out admin related incident investigations when required

**About you**:

- Knowledge of the criminal justice and substance misuse treatment systems is desirable but not essential
- Educated to NVQ level 3 or equivalent experience
- Experience of line management with the ability to lead, inspire and develop a team
- Excellent IT literacy and experience of using data management systems including proficiency in word processing, data entry, maintaining databases and familiarity with Outlook, Word, and Excel
- Ability to chair team meetings and minute take
- Knowledge of Health and Safety requirements and procedures.
- Good interpersonal skills and a willingness to work flexibly as part of a team but able to work alone when necessary, remaining calm under pressure
- A commitment to the principles of Equality, Diversity, and Inclusion
- The ability to communicate confidently and effectively, verbally and in writing
- A clear understanding of data protection, information sharing and con
- Conflict resolution and problem-solving skills
- Can employ a professional, empathetic, and non-judgemental attitude towards service users
- Flexibility to travel when required to different locations across Birmingham for meetings or cover when required

**_
Please read attached Job Description for a more detailed out line of responsibilities and personal requirements_**

If this sounds like you and you’d like to begin your journey with
**Change Grow Live,** then we’d love to talk to you