Service Advisor

2 days ago


Christchurch, United Kingdom Mill Road Motors Full time

Job Title**:Service Advisor (Automotive) - Customer Service Representative**

The customers opinion of us is extremely important, and we are looking for a service advisor to help us show this. As we work hard in the workshop, we need someone to be our welcoming face and attend to our customers needs. **You must have previous experience working in the** **automotive industry.**

As our Customer Service Advisor, you will take ownership of this role, impress our customers with a smooth and informed process, and support our technicians to get the most out of their time.

We have an advanced business management system that will assist you to track all of the customer interactions, and make your job easier to respond to our customers.

Communication, trust and reliable service are the most important qualities of the role. We will provide you with everything that you need to succeed, listen to your ideas and feedback, and quickly implement the improvements that we all agree on.

It is important that you have previous experience working in the **automotive industry** as this knowledge will be pivotal for you to organise the diary effectively and communicate well with customers. If you do not have automotive experience but already have a passion for cars and are keen to learn, then you are welcome to apply.
- If you are a motivated individual with a passion for providing exceptional customer service, we want to hear from you Please submit your resume and covering letter detailing your relevant experience.

Pay: £26,000.00-£28,000.00 per year

**Benefits**:

- Company pension
- Employee discount

Schedule:

- Monday to Friday

**Experience**:

- Automotive industry: 1 year (required)

Work Location: In person

Application deadline: 20/10/2024
Reference ID: F O H


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