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Individual Giving Officer

2 weeks ago

London, United Kingdom The Old Vic Full time

**Job title** Individual Giving Officer

**Department/Team **Development

**Contract **Full time, permanent

**Hours** 40 hours per week, Monday-Friday, 10am-6pm (although additional hours may be

necessary in order to fulfil the requirements of the post)

**Location** The Old Vic, 103 The Cut, London, SE1 8NB

**Salary** £28,500 - £30,000 per annum

**Responsible to** Senior Individual Giving Manager

**Benefits**:

- Hybrid working for eligible teams and a company culture that promotes good work/life balance
- Enhanced annual leave, starting at 25 days per year, increasing by one day per year up to 30 days (plus bank holidays). Opportunity to switch statutory bank holidays to mark a religious event or festival
- Complimentary tickets for you and a guest to Old Vic preview productions
- Discretionary invite to Press Night performances and parties
- Free therapy from our therapy partner SelfSpace
- Mental health support via our in house Mental Health Champions
- Enhanced employer pension contributions with The People’s Pension
- Festive day - one discretionary additional paid day off around the festive period for a collective pause
- Time to volunteer - one day per year to support a charity or project of your choosing
- Commitment to learning, education and development
- Enhanced sick pay
- Access to interest free travel schemes including Cycle 2 work and Season Ticket loans after your probation period
- Family friendly policies and enhanced maternity/paternity/adoption/shared parental pay
- All staff social events
- Staff discount in Penny and The Old Vic bars as well as discounts in local bars and restaurants
- Opportunities to get involved with staff clubs and working groups such as the Inclusion Working Group
- Buddy schemes including New Starter and Parental buddies to support your induction and return to work after parental leave

Role Summary

To efficiently implement the day to day running of The Old Vic’s higher-level membership scheme, from OV Advance Membership level and above, primarily supporting the Senior Individual Giving Manager and Head of Individual Giving as well as the Head of Philanthropy to implement and carry out a yearly strategic plan to retain and increase support across high levels of membership and wider areas of giving.

Your Team

The Individual Giving Officer will work as part of the Individual Giving team within the Development Department, which fundraises for The Old Vic Theatre Trust, a registered charity. Its aim is to raise voluntary funds for the theatre from individuals, companies and charitable trusts and foundations.

The department consists of the following staff: a Director of Development, Head of Corporate Development, Corporate Development Manager, Corporate Development Officer, Head of Philanthropy, Capital Campaign Coordinator, Head of Individual Giving, Senior Individual Giving Manager, Individual Giving Officer, Head of Events, Development Events Officer, Associate Director of Trusts and Foundations, Senior Proposal Writer, and Trusts and Foundations Manager.

The Old Vic is one of the only theatres in London with such scale, scope and international reputation to operate as a registered charity, receiving no regular public subsidy. The Development Team currently raises around £4 million each year in revenue fundraising.

We are also presently undertaking a major capital campaign to raise funds for our new Backstage building, a six-storey building for creativity, education and community, which will help us secure the future of The Old Vic. This is therefore an exciting time for an Individual Giving fundraiser to join a vibrant and highly experienced team.

Areas of Responsibility

**Individual Giving**
- To manage all aspects of the day-to-day administration of The Old Vic’s philanthropic Individual Giving scheme, from OV Evolve to OV Vision level.
- To work with Box Office to oversee the administration of OV Advance memberships.
- To manage all aspects of the administration of Individual and Campaign donors and prospects.
- To manage all aspects of the administration of the American Associates of The Old Vic.
- To process payments and memberships on The Old Vic’s database, Tessitura, ensuring that records are kept fully up to date.
- To undertake the monthly Direct Debit process for membership payments.
- To generate timely renewal and thank you letters and keep membership literature up to date.
- To oversee, draft and send communications to individual supporters using segmented mail merges, including season announcements, press reviews and event invitations.
- To retain and increase support by delivering an excellent programme of customer care. This will include the delivery of a range of benefits according to Membership level, including priority booking and a range of events.
- To make ticket bookings and catering reservations for supporters and to come up with time-saving new processes with Box Office for automating bookings and reservations.
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