Admin Assistant

Are you a Customer Services Advisor or an Administrator
looking for a new challenge?

We are looking for an Administrator to join a dynamic team
within SSCL working on exciting projects. Working for our Construction Industry
Training Board (CITB). Responsible for core administrative, operational and/or
technical activities within a section or department. This may also involve
responding to routine queries, issues or circumstances, and referring any
unusual or non-routine situations to others

We can offer great career progression opportunities, ability
to be work flexible hybrid arrangements and benefits which you can flex to meet
your needs and training and development opportunities. You will be encouraged
to develop your skills in a supportive and friendly environment whilst
training.

We offer a hybrid working pattern whereby you can work from
our York site for 2 days a week and 3 days from home.

Are you an outstanding and highly motivated individual with
passion and desire to contribute to the positive reputation of our business? If
so, we would love for your to get in touch

**What you'll be doing**:
Dealing with enquiries whether that is making calls,
transactions.

Carry out administrative work to the highest quality with
attention to detail

Resolve queries, raise as necessary and log if appropriate

To schedule and prioritise allocated work daily

Support clients with their enquiries surrounding Grants and
Levy’s

Maintain and update information held on a data base or
manually

Support line management on any additional admin when
required

**What you’ll bring**:
Customer service or administrative experience, whether face
to face or virtual

Articulate and able to maintain good relationships with
colleagues and clients

Delivers a high-quality customer service in a professional
manner, creating trust and confidence

Excellent communicator

constantly display commitment and flexibility

**It would be great if you had**:
Administration experience

Working knowledge of MS packages

If you are interested in this role but not sure if your
skills and experience are exactly what we’re looking for, please do apply, we’d
love to hear from you.

Employment Type Permanent, Full Time
Location York, we have hybrid working available so a mix of being
in the office and also working from home
Security Clearance Level SC
Internal Recruiter Sophie
Salary £21,115 inclusive of 3% flex fund
Benefits 25 days annual leave with the option to buy
additional days, life assurance and pension

Although this role is advertised as full-time, we believe
that flexibility at work can promote work/life balance, increase your
motivation, reduce stress and improve performance and productivity. We support
different ways of working and can offer a range of flexible working
arrangements. So, if you’re interested and need to work flexibly, we encourage

Loved reading about this job and want to know more about us?

The company was established as a joint venture between the
Cabinet Office and Sopra Steria Ltd, in 2013 as part of the Government’s Shared
Services Strategy for Government programme and operates from four regional

**centres of excellence**: Blackpool; Newcastle; Newport; and York.
As a trading name of Shared Services Connected Ltd, SSCL has
established an enviable track record in the design and delivery of large-scale
innovative HR, Payroll, IT, and Finance & Accounting solutions to
significantly improve efficiencies and enhance service levels across government
and public sector.
Our clients include a number of government agencies
including the Department for Work and Pensions, Environment Agency Department
for Education, Ministry of Justice and Home Office as well as the Metropolitan
Police Service.