Call Centre Agent
2 weeks ago
We have several great positions available to join our growing call centre team on a permanent basis. We have various dayshifts available with regular overtime on offer. Please note we are a 247 operation and require staff who are able to work one weekend on, one weekend off.
**Interviews to be held week commencing1st and 8th August**
- Confident and polite telephone manner.
- Accuracy and attention to detail.
- Confident using a keyboard.
- Contact centre background.
- Good customer service background.
- Immediate starts available.
The role:
- Taking calls from customers.
- Making taxi bookings using our system.
- Logging complaints / lost property enquiries.
- Immediate starts available.
- Shift allowance for weekends.
- Opportunities to progress within the contact centre.
- Ongoing training and development.
- Bus routes, 3,33, 35, 25, 2.
**Job Types**: Full-time, Part-time, Permanent
**Salary**: £9.70-£10.45 per hour
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Quarterly bonus
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