Call Centre Agent

2 weeks ago


Edinburgh, United Kingdom WINNOVATION SERVICE LTD Full time

**Duties**:

- Utilise phone etiquette to ensure a positive customer experience
- Conduct data entry accurately and efficiently
- Analyse customer needs to offer suitable products or services
- Upsell products or services where appropriate

**Requirements**:

- Strong phone etiquette skills
- Ability to perform data entry accurately and swiftly
- Excellent communication skills to interact with customers effectively
- Capability to analyse customer requirements and provide appropriate solutions

Pay: From £24,432.00 per year

Additional pay:

- Bonus scheme
- Commission pay

**Benefits**:

- Company events
- On-site parking
- Transport links

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Edinburgh, EH1 3LH: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

Application deadline: 25/09/2024


  • Call Centre Agent

    5 days ago


    Edinburgh, United Kingdom VP Event Management LTD Full time

    **Great on the phone? Looking to build your customer service or sales career? Join our call centre team and start immediately - full training provided!** **About the Role** We’re looking for enthusiastic, reliable **Call Centre Agents** to join our growing team. This role is perfect for someone who enjoys talking to people, solving problems, and working...

  • Call Centre Agent

    1 day ago


    Edinburgh, United Kingdom 8BITS LTD Full time

    **Are you ready to kickstart or elevate your career?** We’re looking for energetic, goal-oriented Call Centre Agents to join our dynamic team. If you have excellent communication skills, a passion for connecting with people, and the drive to succeed, this is the role for you! **What You’ll Do**: - Engage with customers via inbound/outbound calls to...

  • Call Centre Agent

    2 weeks ago


    Edinburgh, United Kingdom Seven Sevens Cars Ltd Full time

    We have several great positions available to join our growing call centre team on a permanent basis. We have various dayshifts available with regular overtime on offer. Please note we are a 247 operation and require staff who are able to work one weekend on, one weekend off. **Interviews to be held week commencing1st and 8th August** - Confident and polite...

  • Call Centre Agent

    5 days ago


    Edinburgh, United Kingdom NOVA SERVICES LTD Full time

    **Responsibilities**: - Answer incoming calls professionally and provide information about products or services - Make outbound calls to follow up with customers or leads - Upsell products or services to customers where appropriate - Analyse customer needs to offer the best solution - Maintain accurate records of customer interactions and transactions -...

  • Call Centre Agent

    1 day ago


    Edinburgh, United Kingdom Bloom Trade Limited Full time

    We are seeking a dynamic Call Centre Representative to join our team in providing exceptional customer service. This role involves handling inbound and outbound calls to assist customers with their queries and provide product information. **Duties**: - Answer incoming calls promptly and professionally - Assist customers with product inquiries and provide...

  • Call Centre Agent

    1 day ago


    Edinburgh, United Kingdom City Cabs Full time

    Weekend Taxi dispatchers required! If you are looking for a weekend job while you study or part time hours in a busy call centre, our part time shifts are what you are looking for. Come join Edinburgh’s longest running, and most successful, Taxi company. City Cabs are looking for Taxi dispatchers to join our busy team. As the number 1 Taxi company in...

  • Call Centre Agent

    5 days ago


    Edinburgh, United Kingdom The Shower Doctor Ltd Full time

    **Company description** We specialise in shower parts, selling via online platforms as well as our sales counter and callcentre. Looking for enthusiastic individuals to join our callcentre. **Job description** **Requirements**: **Excellent telephone manner/experience is essential**, good command of English, excellent communication skills, an outgoing...

  • Call Agent

    4 days ago


    Edinburgh, Edinburgh, United Kingdom NHS National Services Scotland Full time

    2 part time posts are available (22.2 hours per week)About The OrganisationNational Services Scotland (NSS) is a national NHS Board operating right at the heart of NHSScotland providing invaluable support and advice at a strategic and operational level. NSS supports customers to deliver their services more efficiently and effectively and we offer shared...


  • Edinburgh, United Kingdom Seven Seven Cars Ltd Full time

    Experienced call centre staff required to join our busy call centre to train as taxi controllers/ dispatch operatives. - Taking calls from the public and creating bookings. - Taking calls from drivers and resolving queries - Problem solving ensuring journeys are serviced - Dispatching jobs to drivers - Allocating work and liaising with contract holders -...


  • Edinburgh, United Kingdom WINNOVATION SERVICE LTD Full time

    As a Call Centre Representative, you will be the first point of contact for customers, handling inbound and outbound calls to provide assistance and information. **Duties**: - Communicate with customers via telephone to address inquiries and resolve issues - Perform data entry to update customer records accurately - Utilise phone etiquette to ensure...