HR Administrator

2 weeks ago

Belfast, United Kingdom Musgrave Full time

Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We have an opportunity for a **HR Administrator** to join our join our HR Operations Team.

As HR Administrator you will be responsible for:

- Maintaining the HR systems and databases, ensuring compliance with GDPR and providing accurate reporting
- Creating and maintaining colleague files and leaver data, ensuring they are stored in line with the retention policy
- Issuing approved contracts of employment with accompanying starter packs, training links etc and tracking receipt
- Accurately updating HR systems for standard employee life cycle administration, meeting all payroll deadlines
- Preparing weekly/monthly payroll data to be submitted by the required deadline
- Completing self-checking/peer checking and ensuring standards are met in accordance with QA Framework
- Ensuring all incoming calls are managed in line with quality standards and SLAs
- Resolving Tier 1 HR/Colleague/Retailer requests at first point of contact through case management system Remedy
- Escalating Tier 2 queries, complaints or system related issues in a timely manner
- Processing all statutory entitlement forms and reference requests within agreed SLA
- Compiling standard reports such as Contract End Dates, Probation, Annual Leave, Headcount, KPI data and maintaining Organisational Charts and generating other reports from various HR Systems when required
- Maintaining T&A system tasks including year end and clocking reports
- Supporting colleagues with relevant access to self-service systems and troubleshooting/navigation as required
- Maintaining repository of approved HR/ER/IR letter templates with correct branding and version control
- Publishing policies and training catalogue on the intranet system and issuing relevant communications as required
- Onboarding and offboarding colleagues from HR Systems and Reward Programmes'‹ such as pensions, healthcare
- Administering ongoing colleague reward programme preferences '‹e.g. savings schemes, cycle to work
- Delivering communications on behalf of relevant HR Centres of Expertise
- Providing regular communication and feedback to manager to enable continuous improvement
- Ensuring mandatory training records are kept up to date
- Maintaining an awareness of yearly tasks such as national minimum wage/pay increase anniversaries
- Supporting other administration duties and/or project work as required
- 2+ years recent administration experience within a HR / Payroll Function in a fast-paced environment, delivering high quality service and results
- Experience working with HR Information systems
- Working knowledge of Microsoft Office Applications
- Ability to uphold confidentiality at all times, frequently dealing with highly sensitive information
- Strong attention to detail
- Excellent interpersonal and communication skills and an ability to build and sustain effective working relationships at all levels
- Good problem-solving skills
- Customer centric
- Ability to work on own initiative
- Excellent organisation skills with an ability to manage a busy workload in a fast-paced environment and prioritise
- Third level qualification or equivalent
- Desirable _
- Experience in FMCG industry

**This is a contract role until Dec'24.

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