3rd Line Infrastructure Engineer
6 days ago
**The Company**:
My client is a market leading, services organisation based in the North East of England. They are looking to recruit and 3rd Line Wintel Infrastructure Engineer, who will be involved in BAU as well as projects.
This position offers remote working, with only occasional training and team days within the office.
**The Role**:
- Provide technical assistance and guidance as required in BAU and Project workstreams
- Responsible for providing effective and efficient utilisation of resources to sustain the systems and services required to meet customer expectations and requirements
- Provide technical consultation on current and proposed Window systems.
- Help resolve errors in the Windows Server landscape
- Help the team configure, maintain, and administrate Windows equipment
- Maintain Service Level Agreements (SLA) surrounding incidents and requests
- Act as a technical escalation point to the tier two support team for incidents and service requests when required
- Build processes, procedures, and documentation to ensure high quality customer support
**Key Requirements**:
- Microsoft Windows Server OS systems
- Management and administration of Active Directory, Azure AD Connect, DNS & GPOs
- Management and administration of ADFS, DFS, DHCP, IIS
- Basic Management and administration of MS SQL services
- Windows Systems backup and restore - Veritas NetBackup experience particularly advantageous
- Strong knowledge of networking architecture and technologies
- Management, risk and governance of 3rd parties and suppliers
- Patch Management / WSUS
- 3rd line support experience
Beneficial experience
- Managing Active Directory Certificate services particularly advantageous
- MS Endpoint Manager (SCCM) & SCOM particularly advantageous
- Cloud platform technologies (AWS & MS AZURE) particularly advantageous
- Working within the ITIL framework - ITIL certification advantageous
- AWS, MS and Other Technology Certifications advantageous
**Next Steps**:
-
IT Infrastructure Engineer
1 day ago
Sunderland, United Kingdom In Technology Group Limited Full time**IT Infrastructure Engineer** **Sunderland-Based** **£28,000 - £32,000** This isn't your typical education-based IT Engineer position. My client is an enterprise-level partnership, with 3 different entities, and over 7 campuses, with many more schools in the pipeline to join the education giant. The technical team plays a massivepart in the harmony...
-
Infrastructure Technician
6 days ago
Sunderland, Sunderland, United Kingdom Education Partnership North East Full time £31,075 - £33,955 per yearInfrastructure TechnicianInfrastructure & SecurityLocation:SunderlandSalary:£31,075 to £33,955 per annumPost Type:Full TimeContract Type:PermanentClosing Date:23.59 hours GMT on Friday 21 November 2025Reference: R2Previous Applicants need not ApplyAbout Education Partnership North East (EPNE)At EPNE our 'purpose' is our north star. It is what we expect of...
-
Cloud Infrastructure Engineer
2 weeks ago
Sunderland, United Kingdom Oscar Technology Full time**Cloud Infrastructure Engineer - Sunderland / Hybrid - AWS, IaC, Networking - £60,000 DOE plus Company Quarterly Bonus!** A leading design company are looking for a Cloud Infrastructure Engineer to join their team! **Role** You will be vital to the development of the expanding design division working with industry - leading cloud technologies. You will...
-
1st Line Support
1 day ago
Sunderland, United Kingdom ScS – Sofa Carpet Specialist Full time**Description**: We have an exciting opportunity available for an experienced 1st Line Support Technician to join our IT team. This is an extremely important role which provides 1st line technical support to all ScS Employees for all IT related enquiries. The opportunity will allow you to join an experienced IT team who will help you develop and grow...
-
1st Line Support
1 week ago
Sunderland, United Kingdom ScS Full time**Description**: We have an exciting opportunity available for an experienced 1st Line Support Technician to join our IT team. This is an extremely important role which provides 1st line technical support to all ScS Employees for all IT related enquiries. The opportunity will allow you to join an experienced IT team who will help you develop and grow...
-
Electronics Engineer
2 weeks ago
Sunderland, United Kingdom Jackson Hogg Full timeJackson Hogg is delighted to be representing an innovative forward thinking company who specialise in the design and manufacture of products that they supply to a number of industries. The client is actively looking to add an Electronics Engineer to theirgrowing team. Key Responsibilities of an Electronics Engineer: - Developing electronic elements for new...
-
1st Line Support
2 weeks ago
Sunderland, United Kingdom Digital Waffle Full time**1**st** Line Support** **Sunderland** **£20,000 - £25,000 & Excellent Benefits** Digital Waffle is working in partnership with an exciting and growing organisation. This is a fantastic opportunity for an enthusiastic and self-motivated 1st Line Support Analyst. **Job Purpose**: Proving support for my clients' employees. You will be the first point of...
-
Senior Operational Support Engineer
1 week ago
Sunderland, Sunderland, United Kingdom tombola Full time £40,000 - £80,000 per yearReady to master our operations at the UK's biggest bingo site?Do you tackle the toughest IT challenges? Then you might just be the perfect fit for theTombola familyWe're not just any online gaming site — we're the UK's biggest, and we pride ourselves on delivering a smooth, highly resilient service for our global campus.We're on the hunt for a skilled and...
-
Technical Specialist
1 week ago
Sunderland, United Kingdom DB Arriva Full timeArriva is one of the largest transport services organisations in Europe, employing some 46,000 people and delivering more than 1.2 billion passenger journeys across 14 European countries every year. **About the role** As our Technical Specialist, you will help manage estate of virtual and some physical servers hosted in the Azure Cloud, Private Cloud and...
-
Trainee Telecom Engineer
2 weeks ago
Sunderland, United Kingdom Anderson Wright Consulting Ltd Full timeTrainee Telecom Engineer (Digital Infrastructure) No experience needed – just the willingness to learn. With increasing demand in the market, Fibre/Telecommunication Engineering might just be your calling. Course Details Our client is seeking Trainee Fibre/Telecommunication Engineers. Due to a shortage of skilled people in the UK, you will go through an...