Receptionist

**Job Title: Receptionist - 37.5 hrs per week**

**Trust Location: Surrey & Borders Partnership NHS Foundation Trust**

**Location: Two Bridges, Guildford Street, Chertsey, KT16 9AU**

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Surrey & Borders Partnership NHS Foundation Trust is the place for you.

**About the Trust**

Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and northeast Hampshire.

We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.

We deliver high quality care across our 140 services, all of which are registered with the Care Quality Commission. Individual treatment and support, which helps people work towards recovery, is at the heart of everything we do.

**What you’ll be responsible for**:

- Provision of a professional reception service, demonstrating a high degree of tact, diplomacy and confidentiality as the first point of contact for service users, carers, health professionals and 3rd party organizations**.**:

- Operate an efficient telephone message system, exercising judgement in the exchange and prioritization of information.
- Administer the prescription and travel claim systems in line with Trust and Local Policy and Procedure.
- Receive and scan all referrals to our Central Referral Hub for processing.
- Typing clinical and administrative documents in agreed formats and within specified timescales.
- Book and outcome clinic appointments on the Electronic Patient Record System (EPR)
- Maintain the team’s stock of leaflets and forms.
- Undertake clerical duties including photocopying, laminating and faxing.

**You’ll learn the following whilst working at the trust**:

- An in depth understanding of the roles and responsibilities involved in working within the NHS
- Knowledge of the systems used, to effectively complete your role to the highest standard at all times
- A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

**You’ll have the following skills/experience**:

- System knowledge - EPR
- Microsoft package knowledge - Outlook, Word, Excel, and PowerPoint
- Experience in a similar role
- Excellent communication skills (verbal and written)
- Excellent organisation skills
- Excellent telephone manners

**_Depending on the Trust, you may require variable additional certification and skills._**

As a member of NHS Professionals, you have fantastic benefits:

- Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it
- 24/7 365 days**:

- call us anytime
- **Multi locational**:

- work across neighbouring Trusts
- **Manage your shifts and timesheets on the go**:

- access your “My Bank” shift portal anywhere, anytime online or through your smartphone
- **Varied working options to suit your lifestyle**:

- access to the Bank gives you options of ad hoc shifts or longer-term placements
- **Training and development opportunities**:

- Keep up with the essentials and more
- **Build holiday allowance for every shift you work**:

- your work life balance is important to us
- **Stakeholder pension scheme available**:

- a flexible future for you and yours

**Who are NHS Professionals?**

As an equal opportunities’ organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.

By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.

**Disclaimer**

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**Job Types**: Full-time, Temporary contract

**Salary**: £11.69 /hour

Schedule:

- Monday to Friday

Reference ID: 54970