Receptionist

**Job Ref**:FOX1061

**Branch**:Foxhills Club Resort

**Location**:Foxhills Club Resort, Ottershaw

**Salary/Benefits**:Competitive Salary

**Contract type**:Permanent

**Hours**:Full Time

**Shift pattern**:7-3pm/10-6.30pm/1-9.30pm

**Hours per week**:40

**Posted date**:26/08/2024

**Closing date**:28/10/2024

**Job Vacancy: Receptionist at Foxhills Collection**

Are you a friendly and organized individual with a passion for delivering exceptional customer service? Foxhills Collection is currently seeking a dynamic Receptionist to join our team at our prestigious establishment.

**Position**: Receptionist
**Location**: Foxhills Collection, [insert location]
**Type**: Full-time

**About Us**:
Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences, and unparalleled hospitality. Located in Ottershaw, our establishment caters to discerning guests from around the world, offering an unforgettable experience marked by elegance and sophistication.

**Responsibilities**:

- Greet guests and visitors with a warm and welcoming demeanor
- Manage phone calls and correspondence in a professional manner
- Assist guests with inquiries, reservations, and requests
- Maintain a tidy and organized reception area
- Coordinate with other departments to ensure seamless guest experiences
- Handle administrative tasks such as filing, data entry, and scheduling
- cover night auditor at certain times of year

**Requirements**:

- Previous experience in a customer-facing role preferred
- Excellent communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Proficiency in MS Office and basic computer skills
- Ability to multitask and work efficiently in a fast-paced environment
- Flexibility to work shifts including evenings, weekends, and holidays
- felxibility to cover night shifts for night team holidays

**Benefits**:

- Competitive salary package
- Opportunities for career advancement and professional development
- Staff discounts on accommodations, dining, and other amenities
- A supportive and inclusive work environment
- Employee wellness programs

Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.

Foxhills is a family owned, award winning hotel and country club set in a stunning 400 acre Surrey estate with three golf courses, spa, family friendly facilities, five swimming pools and three restaurants.

Select from a range of club membership options to unlock a world of leisure opportunities including one of England’s top 100 golf courses, facilities ideal for families, relaxing spa treatments and one of the country’s top fitness gyms. Foxhills’ members enjoy a lively social calendar, access to world-leading facilities and a range of benefits including exclusive special offers and access to sports coaching from experts in golf, tennis, judo and more.

Visitors are welcome at selected events, or to stay overnight in the resort’s 70 well appointed bedrooms and suites, where guests are granted honorary membership for a day with access to fitness classes and Country Club facilities. Whether visiting for a conference or meeting, enjoying a golf or cycling day with colleagues or friends, or dining in one of three restaurants, visitors can experience the Foxhills feeling - that you will always leave feeling better than when you arrived.