Senior User Researcher

7 days ago


Leeds, United Kingdom Burendo Full time

*This is a Permanent Role*

At Burendo we make transformation and delivery possible by inspiring people and organisations. We support both large and SME organisations improve their Agile adoption processes. Our clients span both multiple industries and countries, and our consultants and coaches use a blend of tools and techniques obtained through their previous practical experience to help teams improve our client’s delivery capability.
We aren’t a big ‘shiny shoes’ consultancy and we don’t really want to be. We believe in the skills of our individuals and the strength of loose networks of specialists to deliver pragmatic solutions to our clients. Chances are you already work in an environment where skilled individuals link up to swarm over challengeswe simply promote it at a larger scale.
As we grow we’re looking to hire a Senior User Researcher to join our team to help us both internally and on client sites. Working on client sites, you’ll be a key member of our consultancy team and will find yourself supporting delivery teams as they deliver products using Agile methodologies.
Our Burendo employees enjoy a flexi/blended working model where there will be some requirement to be in the office or on client site for collaboration.

LI-Hybrid #research #userresearch #design
**Requirements**:
What you will be doing:

- Creating user research activities that support discovery, design, development and continuous improvement of client activities.
- Identifying and recruiting participants to carry out research activities
- Analysing and synthesising research data into clear and concise pictures of user behaviour.
- Sharing findings with multiple stakeholders and wider organisation through multiple mediums (Knowledge walls, presentations, formal reports etc).
- Working closely with your immediate team to turn research into actionable outcomes that genuinely add value.

The kind of person we are looking for:

- Experience of User Centred Design / Service Design.
- Familiarity of GDS Service Manual and approaches to User Research.
- Ability to look at the larger picture, and identify the real problem that the team is trying to solve.
- Ability to leverage a variety of user research methods and tools that can be applied within multidisciplinary teams.
- A strong understanding of accessibility and how this drives decision making.
- Exposure to Agile working practices.

**Benefits**
- Access to Burendo communities of practice, interest and BAD toolkit events
- Matched Employer Contributed Pension (5%)
- 25 days annual leave (plus bank holidays)
- An additional day of paid leave for your birthday
- Personal development budget of £1,000
- Paid time off for life events
- Access to an Employee Assistance Programme
- Exciting calendar of Burendo social events and activities



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