Customer Service Specialist

2 weeks ago

Hinckley, United Kingdom Adam Purnell Keller Williams Full time

Do you have a passion for property and a desire to build a successful career in the exciting world of estate agency?

We are looking for a bright and motivated individual to join our friendly and dynamic team as a customer service specialist within our estate agency. We are a personal estate agency operating in the market town of Hinckley and surrounding villages, offering a range of services to our clients, including sales, lettings, valuations, and property management.

About the Role:
You will be responsible for a variety of tasks, including arranging and conducting viewings, providing detailed information about the local area, preparing property brochures, and providing excellent customer service.

You will have the opportunity to learn from experienced professionals and gain valuable skills in all aspects of the property industry.You will play a key role in supporting the team to make sure we provide the very best in customer service to our clients.

What you'll bring:

- Excellent communication and interpersonal skills.
- A strong work ethic and a pro-active approach.
- A genuine interest in property and a desire to learn.
- Confidence and the ability to build rapport with clients.
- Computer literacy and attention to detail.
- The availability to work Saturdays.
- The ability to work independently and as part of a team.

What we offer:

- A competitive salary and bonus structure
- Excellent training and development opportunities
- A fun and supportive working environment
- The chance to progress your career within a successful and growing company.

**Job Types**: Full-time, Permanent

**Salary**: £23,089.00-£23,567.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus

**Education**:

- GCSE or equivalent (required)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Ability to Commute:

- Hinckley, LE10 1QU (required)

Ability to Relocate:

- Hinckley, LE10 1QU: Relocate before starting work (required)

Work Location: In person

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