Project Coordinator

Here at Node4, we have an amazing opportunity for a Project Coordinator to join our friendly but fast-paced PMO team. Reporting to PMO Management, the Project Coordinator will be a key part of the delivery Eco-System. They will support Project Managers with coordination and support activities on Tier 1 Projects. They will also be expected to deliver medium Tier 2 projects under the support of Project Managers, as well as independently delivering Tier 3 and 4 projects.

The successful Project Coordinator will be provided with Project Management support, mentoring and training with potential long-term prospects of advancement into a Junior Project Manager role taking on larger more complex projects. If you are a Project Coordinator looking for that next step in their career, whilst working for an inovative and people-first organisation with fantastic culture then Node4 is the right company for you.

**What you'll be doing**
- Provide the prime point of focus and contact for customer solution delivery projects.
- Initiate and chair customer and internal project meetings.
- Liaise with Node4 internal teams across all functions, together with customer and any 3rd party suppliers to define, agree, and document project delivery plans.
- Be empowering and inspire others to deliver successful projects or portfolios.
- Create, maintain and monitor project documentation required for the delivery of projects.
- Ensure the agreed project management methods, standards and processes are maintained throughout the project lifecycle.
- Update and maintain the project pack (RAID), filing, recording, and reporting systems.
- Maintain risk and issue logs and change control records (RAID).
- Communicate professionally with the Customer and Node4 Stakeholders.
- Take clear concise minutes from meetings and add them to the “Project-specific documentation pack.”
- Creating reports (summary of the “Project-specific documentation pack” data).
- Keep the Project Collaboration tool up-to-date and support the “Project Team” with navigation information and updates.
- Take ownership and be accountable for their Projects.
- Support teams to ensure they are communicating according to the agreed Communications Plan, both internally and externally in partnership with the Account Management, Sales and Enterprise Delivery teams.
- Be focused and thorough with change control.
- Forecast resource requirements and commercial delivery both at delivery and pipeline level.
- Act in a manner conducive to fair and reasonable behaviours/outcomes to all Stakeholders.
- Represent PMO and Node4 service interests both within the Node4 ecosystem and externally.
- Consistently demonstrate and champion ESaaS (Exceptional Service as a Standard) & associated Level 4 behaviours - acting as a role model & ambassador for Node4.
- Proactively develop effective and mutually productive relationships across all departments within Node4 through behaviour and approaches.

**What you'll bring**
- Knowledge and/or experience of a formal project management methodology.
- Proven experience of delivering multi-site, technology projects through management or co-ordination.
- Be passionate about delivering an exceptional customer experience.
- Proficiency in analysing and problem solving throughout the different stages of the project lifecycle.
- Excellence in developing a working project management plan.
- Able to challenge and question effectively in a professional manner.
- Excellent communication skills (face to face, verbal and written).
- Ability to work with multiple software solutions such as MSTeams/O365/SharePoint.
- Ability to work independently on small less complex Projects with mínimal supervision.
- Be a passionate communicator with the ability to alter the message to different audiences.
- Self-starter, strong analytical and organising skills with excellent attention to both quality and detail.
- Ability to work pro-actively and to tight deadlines.
- Flexible, can adjust approach to different customers and projects.
- Be a team player.
- Advanced level of Microsoft Office skills (Word, Excel, PowerPoint, OneNote).
- Experience in working on IT projects/programmes.
- Demonstrate an approachable, friendly, personable manner, with an understanding of the importance of how to deliver great customer service.

**Why join Node4?**

Recognised as one of the UK’s 100 Best Workplaces by Great Place to Work®, Node4 is an innovative Managed Services Provider, offering IT infrastructure and services, all flexibly deployed across our own infrastructure fabric and the public cloud.

We provide a range of solutions, including cloud services to support hybrid and multi-cloud models, connectivity, data services, collaboration, and security. This enables us to help UK businesses in every sector do more in the digital age.

Work for Node4 and you will be part of a friendly, supportive culture focused on delivering Exceptional Service as a Standard (ESaaS) to our cus