Recruitment Team Leader

1 week ago


Home Based, United Kingdom Teenage Helpline Full time

**Recruitment Team Leader**
This is an exciting opportunity for an individual to join Teenage Helpline and contribute to our aim of supporting youth to fulfil their best potential by helping to lead and develop areas of our recruitment team, ensuring we provide the best people for our charity to grow.

**About Teenage Helpline**
Teenage Helpline is an online mentoring service run by young people to be used by young people. The aims of Teenage Helpline are to provide the first stepping-stone for young people who may need to get professional support, but do not feel comfortable seeking this support for themselves. Not only this, but we also provide mentoring for young people who do not need professional support, but who need a little extra attention and support to help them cope with other personal issues.

**About the role**:
This is an exciting opportunity for individuals to join our charity, contribute to our aim of supporting youth to fulfil their best potential and have a chance to work in a developing team.

This role is voluntary and based remotely. It is a requirement you will have your own device to work from.

**Key responsibilities**:

- Lead and look after wellbeing of team of volunteers
- Ensuring process and procedure are followed to ensure good quality service
- Providing guidance to volunteers
- Escalating any issues as necessary to Recruitment Manager
- Providing suggestions for continuous improvement in recruitment processes
- Sharing knowledge as required
- Encouraging a positive team relationship
- Maintaining good working relations with other services
- Managing team of Recruitment advisors

**Skills**:

- Team supervision/management
- Good communication skills (written and verbal)
- Flexibility
- Problem solving skills
- Organisation skills
- Ability to motivate self and others
- Ability to use Office 365/learn recruitment system



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