Band 3 Reception/booking/clerical Officer

4 days ago

Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

To provide a comprehensive administrative service which forms the solid foundation to allow the Radiology Department, Trust wide, in delivering a smoother, smarter and safer Radiology service with timely results to promote seamless, safe and high quality care to enable the trust to achieve key targets.
- To provide general administrative & clerical role including receptionist and dealing with information to deliver excellent customer services across different areas within Radiology
- Register patient and add request with necessary document & information onto the system
- Deal and prioritize both patients’ and staff queries either face to face or on telephone
- Provide appropriate support to Patients and Radiology staff

BHR is one of the largest associate teaching hospitals providing acute care for over 700,000 people from across two main sites - Queens and King George Hospital. The Queens Hospital is situated close to the A12, within walking distance of Romford British Rail Station and local amenities. We are looking for suitably qualified staff to perform clerical duties to provide support to Radiologists, Radiographers and Sonographers and to maintain smooth patient flows throughout the department. Duties will include using the Radiology Information and Medway systems to access and record patient details and update their records. You may be required to work anywhere within the Radiology Departments across all sites of the Trust. If you wish to discuss what we can offer you please contact Wendy Bartlett, Department of Radiology on

01708 435000 extension 2272

In return you will be offered the opportunity to work in a modern new hospital within a very supportive directorate, and have the opportunity to further develop your skills and practice

With a dedicated workforce of more than 7,500 staff and volunteers, Barking, Havering and Redbridge University Hospitals NHS Trust is one of the larger acute trusts in the country.

We provide care for a population of about 750,000 people across north east London (NEL), and that number is predicted to increase by 15 per cent over the next ten years. Our Trust serves three London boroughs with diverse populations, and more than half of our workforce identify as Black, Asian, or Minority Ethnic. In addition, eight out of every ten employees are women, and most of our workforce live within the host boroughs of Barking and Dagenham, Havering, and Redbridge.

We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.

We operate from two main sites - King George Hospital in Goodmayes and Queen’s Hospital in Romford. We also provide outpatient services at Brentwood Community Hospital, Barking Hospital, Loxford Polyclinic and Harold Wood Polyclinic.

Our vision is to provide outstanding healthcare to our community, delivered with pride. It is driven by our PRIDE values and behaviours which were developed together with our staff.

For further information on this role, please see the attached detailed Job Description and Person Specification.

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