Band 3 Ward Clerk

4 days ago

Romford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

Band 3 Ward Clerk -Sunrise B

Previous applicant need not apply

We are looking for a proactive, hardworking, enthusiastic and friendly ward clerk to join our team on Sunrise B. Previous clerical experience in healthcare would be desirable. The ward consists of inpatients as well as an emergency Gynae/EPAU triage unit. The ward clerk is first line contact with patients, relatives and visitors so good communication skills is vital

The postholder will be responsible for arranging all follow up appointments in a timely manner, ensuring they follow the care pathways set out within the department and assist with the effective day-to-day running of the clinic to allow the department in delivering streamlined and safer services whilst achieving key targets.

The role will be cross sectional covering joint services between Woman and Child Health and Radiology Services. The generic responsibilities are consistent within each area but will involve understanding departmental booking systems.

Under the leadership of our Chair, Jacqui Smith and Matthew Trainer, our Chief Executive we provide care for the residents of three diverse London boroughs. More than half of our 7,500 strong workforce are from black, Asian and minority ethnic groups and most live in Barking and Dagenham, Havering and Redbridge. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.

Our services include all the major specialties of large acute hospitals, operating from two main sites - King George Hospital in Goodmayes and Queen’s Hospital in Romford. We also provide outpatient services at Brentwood Community Hospital, Barking Hospital, Loxford Polyclinic and Harold Wood Polyclinic.

As we recover from Covid-19, we’re proud to be leading the way in reducing the time our patients wait to get the treatment they need. The pandemic provided the drive for our teams to innovate and change.

We know we have more work to do to improve waiting times for urgent and emergency care, and this will be one of the many benefits of our closer collaboration with Barts Health. Working with them and with all our partners across north east London, we will find a sustainable solution to enhance patient care.

We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We’re also pleased to be part of the NEL Cancer Alliance.

For further information on this role, please see the attached detailed Job Description and Person Specification.

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