Full-time Aftersales

4 days ago


Newton Abbot, United Kingdom Highbridge Caravan Centre Ltd Full time

Highbridge Caravan Centre is the largest dealership in the south west for Caravans, Motorhomes and Campers. Highbridge Caravan Centre is a family business developed over 50 years. As one of the largest outdoor leisure dealerships in the country we owe our success to an emphasis on exceeding customer expectations

We are currently looking to recruit a **Full-Time Aftersales & Customer Care Representative **to join our team of helpful and friendly staff within our busy Teigngrace, Devon Aftersales Department.

**Duties to include**:

- Resolving customer complaints in a timely manner
- Liaising with technical staff, and the warranty department to ensure all repairs are carried out in a timely fashion.
- General administration will include filling, tying estimates, and printing invoices
- Booking Caravans & Motorhomes in and out for repair.

**The successful applicant will demonstrate**
- Excellent communication and organisational skills and be computer literate.
- Previous Customer Care experience is required, as well as the ability to work well within a busy environment.
- Previous work within our industry or the motor industry would be advantageous.

**You will process the following qualities**:

- Highly organised
- Self-motivated
- Excellent attention to details
- Can work on own initiative
- Team Player.
- Excellent telephone manner

Full training will be given.

Full Time hours - Monday to Friday 8.00am - 5.30pm with 1 in 4 Saturday morning working essential.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Employee discount

Schedule:

- 8 hour shift

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)



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