Front of House

4 hours ago

Woking, United Kingdom Birchgrove Full time

Job Advert

**The Company**

Birchgrove is an innovative build-to-rent operator, exclusively for the over 65s. We bring purpose to our work and make a meaningful difference to the lives of our colleagues and our customers. We put our colleagues and residents at the heart of everything that we do and love to make a difference. We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected and empowered. We proudly hold certificates as a Disability Confident Employer and are a member of the Foundation of Living Wage Employers.

**The Role**

We have a rarely available opportunity to join our amazing team in Woodbank Apartments based in Hook Heath Surrey. We are seeking a member of our front of house team to join us in providing friendly and compassionate support to older adults, enabling them to live a fulfilling and independent life. We are looking for an enthusiastic, warm and friendly individual for this unique opportunity to really make a difference within our community.

This exceptional role offers experience across various operational areas. As the first point of contact, you will ensure a warm and welcoming environment for our residents and visitors while supporting administrational functions, event coordination and daily operations.

If you are passionate about delivering outstanding service, thrive in a dynamic work environment and seek to enhance your career in a supportive and professional environment this is the role for you.

**The Person**

The ideal applicant ideally should be:

- Warm and Friendly
- Passionate about enhancing the lives of our residents
- Innovative and creative
- Self-motivated and enthusiastic committed to providing an excellent customer service
- Great communication skills
- Excellent team player
- Committed to enhancing residents' well-being and fostering a sense of community.

**Key Responsibilities**

Key responsibilities will include:

- Support our residents in their day-to-day activities
- Assist with activities and events
- Answer telephone enquiries internally and externally ensuring that queries are dealt with in a professional and efficient manner
- Collaborate effectively with residents, their families, and other staff members to ensure the highest level of service and support
- Provide support to residents, their guests and visitors
- Deliver a food and beverage service at a high standard in the restaurant
- Hot drinks and bar drinks served as required throughout the day
- Cleaning of communal areas
- Greeting visitors at reception
- Provide outstanding customer service to residents
- Undertake any activities that fall under the Health & Safety policies and procedures.

**Why Work for us**
- Opportunity for growth: We are committed to fostering professional development and providing opportunities for growth investing in our employee’s career progression.
- Birchgrove is dedicated to making a positive impact on our residents and the community. As part of our team, you will have the opportunity to work on projects that have a real and meaningful impact.
- Competitive compensation and benefits
- Complimentary lunch cooked by our professional Chefs
- Health Care Cash Back scheme
- Electric Car Scheme
- We believe in the power of diversity and inclusion. We are committed to an inclusive workplace where individuals from all backgrounds and experiences are welcome and valued.
- Birchgrove is known as the leading company in its field within the UK. Joining our team means being part of a reputable and respected organisation.

  • Part Time Front of House Administrator

    1 week ago

    Woking, United Kingdom St Columba's House Full time

    We are looking for a new member of our Front of House team to welcome guests, make bookings, troubleshoot events, prepare meeting rooms, and manage our online booking system. This role involves working 15 hours per week on flexible shift times, usually Wednesday 11am-4pm, Thursday 9.30am-1.30pm and Friday 11am-5pm. Applicants will need to be sympathetic to...

  • Front of House

    2 weeks ago

    Woking, United Kingdom Birchgrove Full time

    Job Advert **JOB DESCRIPTION** **Role: Front of House** **Basis**: Permanent, full time. 37.5 hours per week over 5 days on a shift pattern (8am-4pm or 12pm-8pm) Working every other weekend is required. **Based from: Hook Heath, Woking** **Salary: £25,643** We are excited to be recruiting for a front of house to join our warm and friendly team near...

  • Front of House and Business Administrator

    2 weeks ago

    Woking, United Kingdom Wilson James Full time

    **Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety,...

  • Floor Supervisor

    1 week ago

    Woking, United Kingdom Chobham Adventure Farm Full time

    **Floor Supervisor (Front of House) - Chobham, Surrey** Chobham Adventure Farm is a family owned leisure attraction based in Chobham, Surrey, comprising of Indoor play, Restaurant and Café, Outside Play and Animal Barn. We are currently looking for an enthusiastic Supervisor to join our small and friendly team. - **Very flexible role** - **Working 3, 4 OR...

  • Front of House Team Member

    2 weeks ago

    Woking, United Kingdom The Junction Tap Full time

    Location - The Junction Tap Front of House Team Member At The Junction Tap, we are looking for Front of House Team Members who enjoy working as part of a team. We will provide all the training and support you need to build your skills. What’s most important is your ability to connect with the team and help create a positive experience for our...

  • Front of House Support Team

    1 week ago

    Woking, United Kingdom Pizza Express Full time

    **Front of House Support**: Where those who love pizza can be their true self. Proud to be a Top 10 Sunday Times Best Place to Work 2023. **Benefits**: - Free Food on shift - 50% off food and drink when you’re not working - Wagestream gives you access to up to 40% of your earned wages before payday - Wellbeing Support for you and your family - Referral...

  • Front of House Supervisor

    3 days ago

    Woking GU QD, United Kingdom The Olive Tree Pub and Restaurant Full time

    Job Title: Front of House SupervisorLocation: Between Guilford and Woking in the village of Sutton Green, GU4 7QDAbout Us:At the Olive Tree we pride ourselves on delivering a warm and inviting atmosphere, coupled with excellent service and a menu that celebrates local, seasonal ingredients. Our commitment to providing a memorable experience for our guests is...

  • Housing Repairs Officer

    2 weeks ago

    Woking, United Kingdom Woking Borough Council Full time

    Salary in range from £34,147 to £40,988 plus flexible benefits allowance of up to £2,071WokingClosing on 07/12/2025 at 23:55Yes DBS CheckPermanent | Flexible Hours/Full Time37 hours per week.We are transforming our services at Woking and are recruiting for several new exciting and challenging roles in our Housing Assets Team. We are seeking motivated and...

  • Front of House Staff

    3 hours ago

    Woking, United Kingdom The North London Rifle Club Full time

    We are currently looking for a number of flexible staff to join our team at the North London Rifle Club. We have a variety of positions for adaptable staff members to service our member base. The roles will typically be for weeknd shifts, with more full-time availability during our busy season (the summer months). Training will be given, but we are looking...

  • Front Desk Receptionist

    6 days ago

    Woking, United Kingdom Native Residential Full time

    Welcome to Native Communities. We are specialists in operating small to large-scale living, commercial and mixed-use developments. We create thriving and sustainable communities that consistently outperform, delivering enhanced returns for our clients. This is an exciting opportunity to join our operational team at **The Marches**, **Woking** as a Community...