Front of House and Business Administrator

1 week ago

Woking, United Kingdom Wilson James Full time

**Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction. Joining Wilson James offers the excitement of working with diverse, vibrant clients, making for a dynamic and engaging workplace.**

We are looking for a Front of House Business Administrator to join us at one of our newest clients based in Romsey where their focus is on transforming businesses and organisations across all sectors by bringing the physical and digital worlds together.

As a Front of House Business Administrator you are an integral part of the team and you can make an impact with your skills to protect, deter and respond to any security matters, whilst providing an exceptional customer service experience.

**What do you get from us**:

- **The Role** - Mon-Fri (8.30am-16.00pm)
- **Pay**:£15.00 per hour
- **Lifestyle Benefits** - Mortgage and financial advice, vouchers for various shopping outlets and food stores, employee referral scheme.
- **Learning & Development** - we actively encourage progression and offer various eLearning courses, progression, training whilst on site, apprenticeships, and in-house training courses.
- **Health and Wellbeing** - Life assurance scheme, access to mental health support specialists

**A typical day in the life as a Front of House Business Administrator**:

- To provide a professional front of house reception service and administrative support for all Business Units.
- Support the booking of Woking site visitors, highlighting on sites health and safety procedures to incoming guest including badging and contacting hosts.
- Answer and refer switchboard phone calls.
- Support and manage meeting room bookings, including providing stationery and refreshments for meetings where required.
- Undertake other reasonable duties, commensurate with the job holder's experience and qualifications, as may be required for the smooth operation of the Roke Business.
- Organisation of Internal and external meetings, provide data, take & monitor actions on database/SharePoint sites.
- Organisation and booking of Domestic travel.
- Arranging internal and external meetings.
- Supporting events, exhibitions, recruitment fairs, and large workshops.
- **What are we looking for?**:

- Completer-finisher to prioritise and work under pressure to meet deadlines.
- Good attention to detail, organisation, and communication skills.
- Flexible approach towards internal and external customers.
- Proactively identify what tasks need to be completed first as well as the appropriate actions needed to complete specific tasks.
- A strong sense of responsibility, accuracy, and attention to detail.
- Excellent attention to detail and accuracy.
- Proactive continuous improvement mindset aligned to companies' strategies and values.
- SIA licence
- The right person for this role will be efficient, confident, and proactive, possess excellent communication skills, and be capable of prioritising their workload and able to demonstrate the following skills.

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