Senior Personal Assistant

**BUSINESS FUNCTION**: MD

**GRADE**: ML1/SB1

**SALARY**: £34,060 to £40,508 per annum

**ROLE TYPE**: Hybrid

**HOURS**: 37 per week

**Is providing exceptional support and seamless coordination ‘Your Thing’?**
- We are seeking a highly competent & experienced personal assistant, to provide a high level of support for Northern’s Board of Director’s.
- Connecting millions of people and communities across the North is our mission. With 2,500 trains a day, we connect people to jobs, friends, family, and the wonders of the North.
- We're improving rail travel, enhancing the experience on board and at stations. Customers are at the heart of our business as we improve performance and create a better way to go.
- We're driving economic value and sustainable growth for the North and its people. Our commitment to the environment means reducing our impact and enhancing the world around us.
- Make a difference. Make it last. Make it easy. Make it happen. Make it yours. These are our values.
- Ready to make them yours? Join us on this journey.

**About the role**:

- As a Senior Personal Assistant, you’ll provide a high level of support for Northern’s Board Director’s and their direct reports, assisting in achieving optimum levels of performance for all staff within the team. As a Senior PA you’ll organise and coordinate the workload commitments of the team, and also provide full administrative support including but not restricted to, minute taking at meetings, diary management, routine correspondence, and amendment of documents.
- Reporting into the Executive Assistant to MD, you will also organise meetings and conferences, ensure all team files and records are maintained in efficient order and raising any purchasing requisitions required. As well as providing support for specific projects as and when required.

If this sounds like your thing, we’d love to hear from you.

**Key responsibilities**:

- This is a varied and highly organised role, but here is a taste of what your day-to-day activities could include:

- Provide diary management for the nominated Board Directors, including arranging appointments, travel schedules, and appropriate accommodation and meeting facilities.
- Liaise with relevant departments to ensure timely responses to Freedom of Information requests.
- Compile business reports to the required standard and format, analyse reports, and extract relevant information to disseminated effectively to the Directors. Make copies of correspondence or printed matter as required.
- Provide comprehensive administrative support services, including note-taking, handling routine correspondence and amending documents.

**About you**:

- You will be a well-experienced Personal Assistant, with the ability to perform each principal duty to a high standard and in a professional manner. You’ll be an excellent communicator and work with high level professionalism and integrity to succeed in the role.
- We’re also looking for the following:

- Significant experience as a Personal Assistant, ideally supporting Directors in a blue chip organisation
- Strong written and verbal communication skills.
- Excellent minute-taking skills and experience.
- Excellent organisational and time management skills.
- Self-motivation and the ability to work independently and as part of a team.
- Attention to detail and ability to work under tight time constraints.
- Demonstrate professionalism, discretion, and excellent interpersonal skills.

**Our Benefits**:

- Because we value our people and reward hard work, we’ve created a benefits package that we think you’ll love. So, you’ll be able to make the most of:

- Opportunities to progress and grow - including comprehensive training schemes and a range of online learning courses.
- Agile working for non-train crew - many of our roles can now be based at both home and the office, which is great if you are looking for flexibility.
- Free Travel on Northern services - everyone who works at Northern, plus their partners/spouses and dependents, can travel for free right across our full network of services. *Certain eligibility criteria will apply.
- Defined Benefit Pension Scheme - you’ll rarely find a pension as good as a Northern pension, and we top up your pension with a generous 1.5 times your contribution.
- Maternity and Paternity Benefits - we go above and beyond the standard, and mums can enjoy 9 months’ maternity leave on full pay while dads can make the most of 2 weeks’ paternity leave on full pay.
- Employee Assistance Programme - advice, support, and useful information 24 hours a day, 365 days a year on everything from family issues to lifestyle matters.
- Exclusive benefits with Northern Perks - enjoy retail discounts, instant vouchers, cashback, wellbeing support and much more.

You can find out more here.
- We also have Disability Confident status, which means we’re committed to making the most of the talents that disabled people can bring