Skills and Career Progression Coach

**Intent**:
Pathway Group aspires to be an organisation that Changes Lives Through Skills and Work with the aim of making a meaningful and impact difference to clients and learners. We do this by becoming an indispensable partner of choice to funding bodies, other lead providers, employers, and supply chain delivery partners.

We are seeking someone support our Delivery Managers, to inform, advise and guide learners towards their next steps. Youll be an essential part to ensuring our team receive a remarkable and compliant learner journey.

**We expect you to**:
As a Skills and Career Progression Coach, you will be responsible for working with the learners and participants across all our funding streams, providing Information, advise, and guidance to overcome barriers to employment and achieve realistic job goals. The post holder will have a working knowledge of the Gatsby Benchmark and implement its eight steps to support the best learner journey. You will work closely with Delivery Mangers to meet performance KPIs and build excellent relationships with learners, employers, and referral partners to support the development and progression of all learners and local relationships at Pathway.

**Requirements of the Role**

You will be working directly with learners and Delivery Managers in their roles. We expect you to:

- Good knowledge of a stable careers programme
- Utilising career and labour market information in order to inform learners
- Individualise the support based on the needs of each learner
- Understand the learner goal and link the curriculum accordingly
- Build excellent relationships with employers in order to support learners, to gain great work experience and to provide sustainable employment
- Guide and inform students about a wide range of educational avenues
- Provide personal guidance to help develop personal and professional behaviours including self confidence and self motivation

**Other Duties**
- Deliver personal performance targets, Key Performance Indicators & Customer Service Standards
- Manage a caseload of learners, setting SMART targets and accurately recording progression
- Have expert knowledge of various funding streams which are but not limited to advance learner loans, AEB, apprenticeship and traineeships to support and enhance learner outcomes
- To provide accurate and timely reports to your Line Manager
- Ensure IAG paperwork is of the highest quality ensuring a minimum grade 2 IAG standard is always demonstrated
- To ensure that the businesses policies and procedures are followed
- Full awareness of Safeguarding and Equality and Diversity
- To carry out any other duties which may be reasonably expected of the role

**Knowledge and Skills**
- Knowledge of the employability and skill market
- Understand and have experience of Ofsted and audit compliance
- To have knowledge and experience of ESFA funding streams
- Resilient, relentless and the drive to succeed
- Ability to work to tight deadlines and budgets, with attention to detail
- An excellent work ethic and positive attitude to work
- Excellent written and oral communication skills

Achieving performance targets, KPIs and keeping Customer Service Standards

Strong and thorough knowledge of the Further Education and Adult Skills Sectors

Manage caseloads, setting targets and accurate report writing

Produce high-quality paperwork keeping quality and standards in mind

Strong knowledge of the employability and skills market

Up to date and high level knowledge of the ESFA current funding rules

**Some final words**:
As a new team member you are expected to hit the ground running and be competent with working swiftly in a way that is lean, agile and responsive

**Pathway Group is committed to safeguarding and promoting the welfare of children and young people and requires all staff and volunteers to share and demonstrate this commitment.**

You must have eligibility to work in the UK. Please note, only suitable applicants will be contacted. If your address and contact details are not on your CV, you will not be considered.