People Coordinator

**People Coordinator**

**Location**: Hybrid - Remote & London-based sites (City & West End)
**Hours**: 32 hours per week, Monday-Thursday
**Contract**: Permanent
**Salary**: £30,000 per annum (pro rata)
- 25 days holiday (pro rata) plus Bank Holidays
- Flexible working culture
- Cycle to work scheme

**Start Date**: ASAP

**About Us**

GPDQ provides nationwide healthcare services for individuals, businesses, and the NHS. Led by NHS GP, Founder and Chief Medical Officer, Dr Anshu Bhagat, with services delivered by a multidisciplinary team, we harness the benefits of technology to deliver better local access to healthcare.
Our services include GP consultations, physiotherapy, mental health, audiology, health checks, blood tests, vaccinations and more. Consultations take place online, at home, or in a clinic with a GPDQ-vetted, GMC-registered NHS GP or highly skilled multidisciplinary team member.

**About the Role**

We’re looking for a proactive and highly organised **People Coordinator** to join our team in a flexible and dynamic role. You’ll be responsible for managing the onboarding process for clinicians while also supporting rota coordination and operational needs, depending on the demands of the business.

This is a dynamic and impactful position, offering the opportunity to contribute across key areas of our service delivery. From welcoming new clinicians and guiding them through onboarding, to coordinating rotas and supporting day-to-day operations, your role will be essential to the smooth running of our services.

You’ll also play a key role during flu season which runs from October-December by attending our London-based clinics to act as front of house for patients.

**Key Responsibilities**

**Onboarding & Compliance**
- Manage the onboarding journey for clinicians, ensuring timely collection of compliance documentation
- Meet internal KPIs and ensure all onboarding steps are completed ahead of deployment
- Liaise with our partners to coordinate inductions, equipment delivery (e.g. laptops), and system access
- Work closely with Talent Acquisition and Service Delivery teams to ensure a seamless clinician setup

**Rota & Operational Support**
- Assist with rota coordination and shift management across multiple services
- Confirm clinician availability, update schedules, and communicate changes
- Maintain accurate and up to date compliance and documentation records

**Front of House - Flu Season Clinics (October-December)**
- Attend London-based health clinics to check in patients and manage walk-ins
- Provide a welcoming, professional front of house experience
- Complete light admin tasks such as sending reports to patients and partners

**What We’re Looking For**
- Experience in an administrative role with exposure to onboarding, compliance, or rota coordination (healthcare background desirable)
- Excellent organisational skills and ability to manage multiple priorities
- Strong communication and interpersonal skills
- Proficient in Microsoft Office; Rota Master experience is a plus
- London-based or able to travel to City/West End sites as required

**Equality & Diversity**

GPDQ is an equal opportunities employer. We understand that not all people are the same and it is our mission to help support people in their journey. We pride ourselves on our diverse workforce and we have a commitment to equality and diversity amongst both our employees and prospective applicants; we ensure that all applicants are treated fairly throughout our recruitment and selection process. We are determined that no applicant experiences discrimination on the basis of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation; or any other basis prohibited by law.

**Job Types**: Part-time, Permanent

Pay: £30,000.00 per year

Expected hours: 32 per week

Schedule:

- Day shift
- Flexitime
- Monday to Friday

Application question(s):

- Do you have the Right to Work in the UK?
- Do you have previous experience working in an onboarding or rota adminsitrative role? Please provide details
- This role will require on site working to Central London locations. Between October-December this will be twice a week. Can you confirm you are able to work on site?

Work Location: Hybrid remote in London EC1V 0AF

Application deadline: 28/04/2025
Expected start date: 16/05/2025