People Coordinator

Lyst is a global Fashion Tech company and premium shopping app, founded in London in 2010 and catering to over 200M shoppers per year. We offer our customers the largest assortment of premium & luxury fashion items & products in one place, via an assortment of 8.5M+ items from over 17,000 of the world’s leading brands. We are a scale-up business with a current team size of c. 160 people in London, combining an agile mentality with a proven business model and over a decade of experience. This provides a balance between foundations and structure, and autonomy and pace.

At Lyst we obsess over the customer, providing a search & discovery experience which offers inspiration, fulfilment, and personalisation. We believe that fashion is amazing but shopping for fashion often isn’t, and use our technology, data and creativity to bring more joy, greater choice and fewer fails. Our mission is to help fashion shoppers make better decisions and help fashion partners find better audiences as the category-leading destination for every fashion shopper. Lyst has raised over $160m from leading investors including Accel, Balderton, Molten Ventures, Fidelity International, and LVMH.

We have an incredible opportunity for a People Coordinator to join our People Squad; we are looking for a People Coordinator who can help build and foster a high-energy and empowering culture. As a People Coordinator, you will play an integral part in ensuring that our people experience is first-class and aligned with our values. You will lead our monthly payroll process through Pento, working closely with our Finance team, be a key player in our salary review process, have the natural ability to interpret data into stories and be the go-to person for all people administration.

Reporting to the People Operations Director, you will work closely with the wider team to deliver a pro-active, first-class people experience to drive and support high-performance delivery. The role will suit someone operating at a coordinator level who has had a taste of a People role and is ready for the next step. If you are an individual who thrives in a fast-paced, entrepreneurial environment, where change is the norm and flexibility is vital for success, then read on.

The Day to Day:
People Admin & Operations
- Efficiently lead monthly payroll processes utilising our payroll platform, Pento.
- Manage all people's administration from onboarding through to exit.
- Effectively support, develop and maintain policies and procedures to ensure productive employee relations conversations are consistently maintained in accordance with legislation and best practices
- Support Lyst’s performance management philosophy/practices to embed a continuous feedback and recognition culture through coaching, advice and training
- Aid with training and development opportunities for the business and coordinate training with external providers
- Assist with coordinating our bi-annual salary review process using relevant salary benchmarking data in line with our compensation approach
- Support, where necessary, both informal and formal employee relations cases in line with our Company policies and ACAS best practice guidelines
- Seek to continuously improve People Ops processes and procedures to provide synergy, efficiency and effectiveness in our ways of working
- Be an integral player in supporting ad-hoc people initiatives and projects across the business
- Support our Office Manager with general office administration and cover reception as and when needed

Data & Analytics
- Take ownership of administration relating to the People experience, ensuring accuracy in all our data and optimised functionality across platforms to ensure a smooth operational delivery and best-in-class service is provided to the business
- Support the creation of robust and insightful people metrics that inform decision-making and influence change across the business
- Support to the People Operations Director to translate data into compelling narratives, offering valuable insights to inform the People Strategy and People Team initiatives

Culture & DEI
- Alongside our Senior People Advisor, champion our engagement platform, Office Vibe, to help develop strategies and programmes to boost employee engagement and satisfaction. Use the data to identify areas for improvement and drive positive change around the business and within our corporate support function.
- Manage all aspects of the employee lifecycle, including onboarding, performance management, family leave, off-boarding & exit interviews, with the support of our senior people advisor and wider People and Facilities function.
- Play a role with our DE&I committee, supporting all initiatives and helping to build and evolve a deserved and inclusive workplace.
- Be a champion of our culture and a key player in helping to strengthen the Lyst culture through helping to implement unique people initiatives
- Lead the Social Committee, ensuring that we creat