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French & English Fluent Vip IT Support Engineer

2 weeks ago


London, United Kingdom Global Technology Solutions Ltd Full time

We are looking for An experienced bilingual French & English speaking IT Support Engineer (minimum 2 years experience ) with VIP Support experience to join our clients site in London on an initial 3 month contract.
This role is inside ir35 - umbrella contractors only
Role is onsite
Fluency in French & English is essential for this role.
Key skills and Knowledge required:

- Previous experience operating within a Service Desk environment and team, supporting users remotely and managing tickets through an Incident Management tool
- Strong background in supporting full Microsoft Office suite on Windows platform with recent support.
- Excellent all round knowledge of Windows Desktop Operating Systems, with recent support experience in Windows 7 and 10
- Strong knowledge of Microsoft based operating systems and suites
- Enterprise support of Microsoft Office 365, desktop and Admin
- Must have very good customer facing skills and be well presented
- A strong focus on service delivery and customer satisfaction
- Good attention to detail with a methodical and thorough approach to work
Experience & Qualifications:

- Minimum 2 years' experience in 1st to 3rd Line Support
- VIP Support Experience
- Fluent in French & English
- Financial institution experience is desirable but not essential
Shifts
Rotational 7.30 - 4.30pm or 10.30 - 7pm
5DPW London onsite needed
Global Technology Solutions is acting as an Employment Business in relation to this vacancy..