Training and Compliance Lead
6 days ago
**About The Role**:
**A bit about the role**...
Reporting to the Head of Operations Centre, you will lead a team the Training and Compliance function within the Data Collection Business. Ensuring that adequate auditing and training is carried out to continuously provide operational support for both the Energy and Water businesses.
Leading the Training Team in designing and delivering innovative and engaging material, from the onboarding process through to technical training. A collaborative approach with the
Field Teams, Learning and Development Teams as well as any third-party providers is essential in the successful delivery of all training.
The collection and processing of all training records along with all administration relating to training is to be assessed and blended into roles, enhancing the overall team performance, and ensuring our compliance with ISO policies
Managing a risk-based auditing process to ensure the safety and compliance of the MDS Data Collection work force, utilising both desk top audits and field based audits. This team will work remotely and require succinct engagement and key links to the field teams in their areas. Building relationships and promoting best practice throughout the auditing process.
Rewards and Awards for the compliance-based performance in the field is to be delivered whilst working in conjunction with senior management across Operations.
This role is designed to be forward thinking and innovative - embracing new ways of working to better the overall delivery and compliance models for a fast paced business that has a strategy based on growth and innovation.
**Who are we?**
M Group Services Energy Retail Division is proud to be one of the UK's largest utilities support organisations - and we’re still growing, with some exciting times ahead. We pride ourselves on being award-winning and recognised for our diligence, customer service and expertise.
We are part of M Group Services, a £1.4 billion turnover business, with a wide and diverse field of operations that regularly presents opportunities for growth. We work with our clients and partners to ensure we keep abreast of industry developments and remain at the forefront of progress. We have been one of the Times 100 Top Track Companies for the last three years running.
**What you will bring to the role...**
Essential
- Leadership of a remote team
- Training material design
- Compliance based experience
- Enhanced Microsoft Skills
- Logical and Innovative
- Able to work to tight timescales
- Prioritisation and management of simultaneous tasks
- Acts upon own initiative to achieve required outcomes
Desirable
- Enhanced ability to drive improvements in process
- Analysis to focus on required problem area to drive improvements
- Technical or metering background
- Quality or Auditing Qualification
- Formal Training Qualification
- Driving Licence
**What we offer**
- 25 days holiday + 8 days bank holiday
- Access to employee assistance programmes
- Discounts with national retailers
- Eye care vouchers
- Mobile Phone Discounts
- Reward & Recognition Scheme
- Recommend a Friend and Earn scheme
- Reward & Recognition Scheme
- Opportunities to progress in a successful company
At Morrison Data Services we recognise and value the benefits from our workforce diversity. We are committed to creating a diverse and inclusive environment to develop a culture where our people feel included and valued.
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