Care Navigator

2 days ago


Nottingham, United Kingdom Torkard Hill Medical Centre Full time

Administration To have a thorough knowledge of all Practice procedures To work in accordance of written protocols Open mail and send to appropriate designation i.e. scanning Maintain filing systems in effective and efficient order Fax and photocopy as requested Put new patients notes in chronological order (see protocol) Reception Receiving patients consulting with members of practice team Handing completed repeat prescriptions to patient and checking names and address Be able to cover all reception positions as necessary Advise patients of any charges payable for non PMS services, accept payments and issue receipts Explain procedures to patients i.e. how to register, Immediate & Necessary Treatment etc Action special requests to out of hours service Pass on outstanding issues to colleagues coming on duty Report computer breakdowns to the IT lead or Health informatics helpdesk Keep abreast of relevant topics and the latest guidance therefore giving patients the latest and best information Follow new guidelines for requesting a District Nurse
- all referrals to be rang through to SPA. Appointments Process appointment requests Deal with visits requests (see protocol) Telephone Have working knowledge of telephone, during and after hours.

Take messages and pass them on in a timely manner if appropriate Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately


  • Care Navigator

    2 weeks ago


    Nottingham, United Kingdom Ivy Medical Group Full time

    The following are the core responsibilities of the care navigator. There may be, on occasion, a requirement to carry out other tasks; this will be dependent on factors such as workload and staffing levels. a. Process and effectively signpost patients to the appropriate healthcare professional, depending on the presenting condition b. Process patient requests...

  • Victim Navigator

    2 weeks ago


    Nottingham, United Kingdom Justice & Care Full time

    **Victim Navigator - Gangmasters and Labour Abuse Authority (GLAA) [2 Year FTC]** Home-based (with travel to HQ in Nottingham and regular travel throughout the UK) **About Us** Justice and Care is a charity dedicated to saving lives and breaking the grip of slavery. We support the rescue of victims of slavery and human trafficking, empowering them to rebuild...


  • Nottingham, United Kingdom East Midlands Ambulance Service NHS Trust Full time

    The EOC Clinical Navigator will act as the orchestrating clinician providing clinical oversight to all incidents. The Clinical Navigator will ensure the safety of the waiting patients under the leadership of the EOC Senior Clinical Leader, by reviewing rapidly a waiting 999 call to see if suitable for re-validation or ambulance dispatch. The Clinical...


  • Nottingham NG RY, United Kingdom West Park Surgery Full time

    Receptionist-Care Navigator JOB DESCRIPTION JOB TITLE Receptionist/Admin (Care Navigator) REPORTS TO Reception Manager HOURS: 1 position available at 32 hours with a possibility of more hours if wanted Needs to be fully flexible between the hours of: 7.30 am 6.30 pm Monday to Friday GP receptionist or customer service experience is essential Job summary The...

  • Care Navigator

    2 weeks ago


    Nottingham, United Kingdom Nottingham CityCare Partnership CIC Full time

    To receive referral information from members of the PCNs neighbourhood (Multi-Disciplinary) team, co-ordinating the appropriate response based on clinical / presenting need within the agreed pathways to the most appropriate service/s To make judgments regarding referrals, using triage protocols to ensure that citizens are seen by the most appropriate team /...

  • Care Navigator

    2 weeks ago


    Nottingham, United Kingdom Primary Integrated Community Services Full time

    **Job summary**: **ABOUT THE ROLE** We are looking for a highly motivated individual to provide essential non-clinical support to the PICS medical team at Lings Bar Rehabilitation Wards (Castle, Forest and John Proctor). You will play a key role in coordinating care between PICS, NHFT and other providers, supporting safe and effective care for residents...

  • Housing Navigator

    2 weeks ago


    Nottingham, United Kingdom Framework Housing Association Full time

    **Salary** PERMANENT, 37HRS, GRADE 3 CORE, £25,235, FTE **Contractual hours** 37 **Basis** Full-Time **Region** Nottingham **Package** Life Assurance, Pension (up to 4%), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, learning programmes tailored to suit different roles...


  • Nottingham, United Kingdom Wollaton Park Medical Centre Full time

    Duties Assist patients in understanding their healthcare options and available services. Coordinate appointments and follow-ups with healthcare providers. Maintain accurate records of patient interactions and care plans using data entry skills. Utilise Microsoft Office and SystmOne for documentation and communication purposes. Manage administration tasks...


  • Nottingham, United Kingdom Seven Resourcing Full time

    A leading UK health and social care agency in Nottingham is seeking a Health & Social Care Officer to support adults accessing health services. The role involves managing incoming calls and coordinating care packages while ensuring empathetic support for vulnerable adults. Candidates should have strong IT skills, excellent communication abilities, and...


  • Nottingham NG BQ, United Kingdom Highcroft Surgery Full time

    Medical ReceptionistJob overview:(Note: In addition to these functions employees are required to carry out such duties as may reasonably be required)* Welcome patients and visitors to the practice* Assist patients on the phone, electronically and in person* Help to maintain the safety and comfort of patients* Maintain accurate records of appointments,...