Hotels Shift Leaders
2 days ago
**Job brief**
We are looking for a Shift Leader to oversee operations and workers during scheduled shifts.
Shift Leader responsibilities include managing cash, resolving conflicts and checking equipment. Ultimately, you will ensure all aspects of your shift run smoothly and effectively.
If you’re a leader committed to quality service and have experience in our industry, we’d like to meet you.
**Responsibilities**
- Provide direction and feedback to workers during shifts
- Schedule employee shifts and assign duties
- Manage time-off requests and handle last-minute absences
- Train and coach new employees
- Inspect equipment and communicate the need for repairs or replacements to management
- Check cash drawers and prepare bank deposits
- Ensure health and safety standards are followed
- Address customer and employee complaints
- Resolve conflicts between workers
- Foster and maintain a positive work environment
**Requirements and skills**
- Proven experience as a Shift Leader or relevant managerial role
- Knowledge of the industry
- Commitment to excellent service
- Working well within a team
- Leadership skills and ability to make decisions fast
- Strong problem-solving aptitude
**Job Types**: Full-time, Permanent
**Salary**: £11.00-£11.20 per hour
**Benefits**:
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- On-site parking
- Referral programme
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Colchester: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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