Hotel Services Administrator

5 days ago


Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

We are currently recruiting enthusiastic and motivated Administrator to support within the Hotel Services Team at Colchester Hospital.

You will effectively provide a range of administrative support within Hotel Services, which includes receiving and dealing with enquires, from staff internal and external to the Trust.

To ensure that accurate records are kept (verbal, written and electronic).

You will be required to adhere to specific administration tasks without management direction, using the materials and equipment as they have been trained and instructed by the Hotel Services Manager.
- Responsibility for checking staff attendance daily and updating the records by editing the exceptions for absences, sickness, lateness, overtime and Annual Leave on the Health Roster.
- To raise any anomalies as and when they arise to management within Hotel Services or Head of Facilities
- To ensure all aspects of payroll queries for both internal and external staff within Hotel services are dealt with promptly and accurately as and when they arise and highlighting any concerns to management or the most appropriate person within Hotel Services.
- Responsible for liaising with Health Roster & payroll for all new starters and ensuring shift patterns are correct within Hotel Services in readiness for signature.
- Completing Change of circumstances for any amendments to staff shift patterns, e.g. change of hours, maternity leave

One of the largest Trust’s in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people.

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. We offer a range of flexible working opportunities.

Our philosophy is thatTime Mattersto everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

For full details of the responsibilities and duties of this role please see the attached job description.



  • Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    **We are currently recruiting enthusiastic and motivated Administrator to support within the Hotel Services Team at Colchester Hospital.** You will effectively provide a range of administrative support within Hotel Services, which includes receiving and dealing with enquires, from staff internal and external to the Trust. To ensure that accurate records...

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