Training Centre Administrator

3 days ago

London, United Kingdom QA Limited Full time

Vacancy details

**Talent pool**:
Operations - Customer Service
**Title**:
Training Centre Administrator
**Contract type**:
QA Ltd Permanent
**Job advert**:
**Role title: Training Centre Administrator**
**Location: London**

As a Training Centre Administrator you will deliver a reception and administration service for the QA training centre & London staff office, supporting all events running at the centre and ensuring that quality standards are consistently maintained. This is a busy role but there is a lot of scope for growth and personal development.
**Key Responsibilities**:

- Respond to incoming telephone calls in a timely and professional manner, meet and greet all visitors to site and register learners on arrival for their event.
- Responsible for day-to-day administration tasks within the centre ensuring that a quality focus is reflected in the customer’s experience at all times.
- Responsible for the day-to-day management of supplier relationships, key to fulfilling training centre requirements (e.g. couriers, stationery, maintenance, delegate lunches, refreshments).
- Provide a helpdesk service for trainers, learners and staff members ensuring requirements are fully accommodated and an exemplary level of customer service is consistently achieved.
- Responsible for ensuring that the training centre and staff office facilities are clean, presentable and well maintained (working with external suppliers, Facilities Team and Training Centre Manager).
**Skills and Experience**:

- Experience within a customer facing role, reception, hospitality or retail would be ideal.
- Positive can-do attitude
- Personable and willing to go the extra mile

**A little more about QA**: QA is one of the largest learning services organisations in the UK, developing skills and capabilities for everyone from apprentices to business leaders. Headquartered in London, but with a nationwide network of state-of-the-art training centres, QA Group is comprised of four fast-growing divisions
- Learning, Apprenticeships, Consulting and Higher Education
- all of which deliver innovative and cutting-edge skills solutions to UK organisations.

Equal Opportunities At QA, our mission is to help everyone find their place in the world. This means we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to our mission by ensuring that our place can be anyone’s place.

Vacancy location

**Location**:
London, London, London (International House)

Employment details

**Salary**:
Competitive Salary plus benefits

**Job Description**:
**Attachment***:Training Centre Administrator job description.docx (164 Kb)

General information

**Reference**:1000000667

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