Service Coordinator
2 weeks ago
Have you gained experience in a Scheduling Engineers or Coordinating work?
Confident in speaking with customers and booking in engineers?
Are you a problem solver with great communication skills?
Osborne Appointments are recruiting for** Service Coordinators** to join our market-leading Building Supplies client based in Hitchin within their Scheduling team.
**Job Details**:
- £23,000 - £25,000 depending on experience
- Excellent benefits including Company Pension, Life Insurance, Healthcare and discounts
- Company Bonus Scheme
- Full time, office based
**Main Duties**:
- Scheduling work for Service Engineers within a specific geographical location
- Plan the jobs in line with priority, taking into consideration multiple factors such as engineer location and skillset, alongside Customer Service agreements
- Being the point of contact between Customers and Engineers, providing updates and ensuring all parties are up to date on timescales and progress
- Ordering materials where required to ensure jobs can be completed
**Key Skills & Experience**:
- Previous experience in a Scheduler or Coordination role (experience with Engineers or Electricians would be advantageous)
- Thrives working in a fast-paced role
- Organisational skills, able to prioritise a busy workload
- Excellent communication skills, written and verbal
- Passion for customer service, with a problem solving approach
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