Service Coordinator

2 weeks ago


Hitchin, United Kingdom Osborne Appointments Full time

Have you gained experience in a Scheduling Engineers or Coordinating work?

Confident in speaking with customers and booking in engineers?

Are you a problem solver with great communication skills?

Osborne Appointments are recruiting for** Service Coordinators** to join our market-leading Building Supplies client based in Hitchin within their Scheduling team.

**Job Details**:

- £23,000 - £25,000 depending on experience
- Excellent benefits including Company Pension, Life Insurance, Healthcare and discounts
- Company Bonus Scheme
- Full time, office based

**Main Duties**:

- Scheduling work for Service Engineers within a specific geographical location
- Plan the jobs in line with priority, taking into consideration multiple factors such as engineer location and skillset, alongside Customer Service agreements
- Being the point of contact between Customers and Engineers, providing updates and ensuring all parties are up to date on timescales and progress
- Ordering materials where required to ensure jobs can be completed

**Key Skills & Experience**:

- Previous experience in a Scheduler or Coordination role (experience with Engineers or Electricians would be advantageous)
- Thrives working in a fast-paced role
- Organisational skills, able to prioritise a busy workload
- Excellent communication skills, written and verbal
- Passion for customer service, with a problem solving approach



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