Customer Technical Support

2 days ago


Worthing, United Kingdom DigitalCube Consultancy Full time

**Customer Specials Technician - Worthing, UK (Permanent Role)**

A Customer Specials Technician is expected to take responsibility for ensuring the correct translation of customer clone files for the specific device variant which is delivered when a Special code is in the customer order.

**This involves**
Adapting the customer clone file to the order code specified by the customer.
Creating the following: - Production instructions for the production manufacturing. - Quality check instructions for production quality control.

Creating Engineering Change Notes for creation of the Specials code in SAP and associated modifications.

**Skills and Behaviours**
**Essential**:
Understanding of working processes in Industrialization and Manufacturing teams such as Test Engineering, Production, Quality Control.
Experience of working with Industrial Control Equipment, specifically configuring the devices using a SW Tool.
Excellent verbal and written communication skills as well as collaboration skills to work with multiple disciplines in different geographical locations.
Proficient in Microsoft Office Tools. - Capable with an appetite to learn.

**Advantageous**:
Experience of working with Industrialization and Manufacturing teams such as Test Engineering, Production, Quality Control.
Experience of using iTools for Client devices.

**Salary**: £20,000.00-£40,000.00 per year

Schedule:

- 8 hour shift



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