Housing Administrator
2 weeks ago
A fantastic new opportunity working as a full time Housing Administrator based in Oldham. The 12-month fixed term contract is paying between £19,000 and £22,000. This is a full time role based on site.
**Client Details**
My client provides quality homes and support services within the community, supporting the most vulnerable. They provide support services to tenants by giving appropriate advice and assistance to live independently.
**Description**
**The key responsibilities of a Housing Administrator will include, but may not be limited to;**
- Be first point of contact for housing services
- Receive and answer enquiries by telephone, letter and electronically
- Provide information and advice on housing services aiming to resolve enquiries
- Resolve, complex queries where necessary
- Maintain good working knowledge and understanding of housing services and procedures
- Ensure computer systems and databases are accurate and kept up to date
- Manage all office administrative tasks
- Assist the Housing Support Workers and property Inspector
- Assist with the financial controller with end of rental contracts
- Process tenancy information, refunds, statements, direct debits and references
- Assist in resolving benefit queries by liaising with appropriate team
- Work collaboratively with colleagues to cover any absences
**Profile**
**The successful Housing Administrator must possess the following skill set and experience;**
- Background in Housing
- Able to provide excellent customer service
- Ability to support high volumes of requests
- To deal with queries and able to provide a solution
- A proven ability in IT systems with MS Office, including Word, Excel, PowerPoint, Outlook
- Background of maintaining records, providing reports and to monitor information
- Good verbal and numerical skills
- Good organisation skills
- To have flexibility in your work and to meet deadlines
- Able to work independently on tasks
- To manage and maintain records, files, and other documentation accurately
**Job Offer**
- Full time position with an immediate start
- Supportive and committed team
- Office based
- Excellent salary between £19,000 and £22,000 per annum
- Great transport and parking routes in Oldham
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