Senior Property Assistant

**Job Ref**

**443**

**Location**

**West Midlands**

Senior Property Assistant
Birmingham, West Midlands
Do you have great administration, IT and people skills? Looking to embark on an engaging career in property management as a Senior Property Assistant? If so, we want to hear from you.
About Us
Centrick is a forward-thinking residential block management, sales, lettings and asset management property group. We’ve been around since 2005 and have the experience and skills to make a difference combined with the enthusiasm to keep driving our company forward. And, with over a billion pounds of property assets on our books, we must be doing something right.
Our rapidly growing property management division has an enviable client base and works hard to deliver high quality block management services with a focus on client care and commitment. We are ARMA regulated and pride ourselves on professionalism and transparency - we want our clients to feel like we are their own in-house property team.
We are now seeking a Senior Property Assistant to join our team at our head office in Birmingham city centre. We are conveniently located just around the corner from Snow Hill station and within easy reach of Birmingham New Street.
The Benefits
- Competitive Salary
- Full training to gain your IRPM qualification (if needed)
- Pension scheme with employer contributions (rising with service)
- Perkbox benefits; including free weekly coffees, free cinema tickets, online and high street discounts
- Workplace Nursery Benefit
- 25 days holiday plus Bank Holidays (rising with length of service)

This is a fantastic opportunity to utilise your admin and people skills in an exciting role and build your property and people management expertise as part of a hard-working, welcoming team. You will have the chance to progress your career in block management and leading a team whilst gaining valuable industry qualifications.
The Role
As a Senior Property Assistant, you will perform a range of administrative duties to support the smooth running of a portfolio of properties.
Once you’ve gained an in-depth understanding of the developments in your portfolio, you will:

- Oversee and line manage a small team of Property Assistants
- Deliver excellent customer service
- Manage the inbox for the Estate Management Team
- Prepare pre-contract enquiries for approval
- Deal with insurance claims
- Support the Property Managers

About You
To join us as a Senior Property Assistant, you’ll need:

- Understands the bigger picture and puts the team above all else
- Engaging communicator, both written and verbal, able to build rapport with clients
- A well-presented professional with a confident, enthusiastic approach to work
- A diligent and organised individual, capable of prioritising their own workload and shifting priorities
- Work well within a team and alone; takes initiative and is actively productive
- Demonstrates attention to detail, accuracy and timeliness

It would be great if you had an IRPM qualification, but this is by no means essential as full training will be provided. Experience with Propman software would also be beneficial.
We’re eager to hear from you if you’ve worked as a Senior Administrator, Admin Assistant Team Leader, Customer Services Team Leader, Office Manager or Senior Admin Clerk.
Other organisations may call this role Senior Property Management Administrator, Property Management Supervisor, Property Management Team Leader, Senior Property Services Co-ordinator or Senior Property Services Administrator.
Centrick is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We believe that equal opportunities are the only acceptable way to conduct business and that the more inclusive our environments are, the better our work will be.

**Function**

**Building & Estate Management**

**Status**

**Full Time**

**Type**

**Permanent