Property Admin Assistant

**North West**:
**Job Ref**

**516**

**Location**

**North West**
- Property Admin Assistant (Part-Time)
- Sheffield, South Yorkshire
- We are Centrick.
- Founded in 2005, we are a group of businesses dedicated to all things residential property, with a national presence. Not only do we provide building & estate management services for developments of all sizes, but we also cover all aspects of sales & lettings across the UK, servicing overseas clients too. And what’s more, we even have a separate team focused exclusively on providing soft services such as cleaning, caretaking, and maintenance to residential and commercial sites.
- We are now looking for a Property Admin Assistant to join our team on a permanent, part-time basis, working 16 hours per week, Friday, Saturday & Sunday (open to flexibility).
- So, who are we looking for?
- Even if you can’t tick everything off from the list below but think you’ve got what it takes, we’d be keen for you to apply:

- You will be a champion for maintaining high standards of site presentation. You will be an excellent communicator who strives to deliver on customer needs. You’ll thrive working in a fast-paced environment whilst demonstrating diligence and strong organisational skills. You will be eager to support the Resident Experience Manager with operations and proactively engage with all residents.
- You will carry out a range of assistance tasks across our brand-new property in Sheffield with 95 lettable units. Ensuring all our residents, guests and contractors receive exceptional customer service and care, you will answer queries, presenting a professional and courteous approach as the face of the business.
- And what will you be doing?
- No two days are the same but the below gives you a flavour of some of the tasks you’d typically be involved with.- Cover the reception desk and respond to resident queries efficiently, answering and assisting with all customer queries, both face-to-face and on the telephone.
- Support on resident retention strategies; working with Central Services & third-party agents to coordinate viewings and maximise occupancy of the property.
- Providing day-to-day support for all aspects of the accommodation management, including the housekeeping, security, sales, and administration teams.
- Creating and managing the online presence on social media channels in line with Centrick brand guidelines.
- Welcoming visitors to the properties, ensuring relevant security and identity checks are carried out.
- To maintain an up-to-date record of all events/incidents on the complex and report to the Resident Experience Manager as necessary and in the cases of serious incidents, immediately.

What’s in it for you?
- We’ve fostered a value-driven, inclusive environment for our people so that they enjoy coming to work every day. Not only will you have access to all of the below rewards & benefits, but you’ll enjoy access to Centrick Academy, our learning platform, as well as have the opportunity to undertake industry qualifications and further your professional development.- £11.25 per hour, paid monthly
- Flexible working hours
- 33 days’ annual leave, rising with service (pro rata)
- Birthday Leave
- Healthcare Cash Plan
- Perkbox employee benefits platform
- Employee Assistance Programme
- Company Pension Scheme, contributions rising with service
- Workplace Nursery Benefit
- Enhanced Family Friendly Leave
- Long Service Awards
- One paid volunteering day per year

This is a superb opportunity for a customer-focused professional with an understanding of property or the letting industry to join our forward-thinking company. We know how important it is to foster a healthy, happy, and encouraging culture for our people to grow in their careers. That’s why we’ll make sure you have access to everything you need to achieve your ideal work/life balance and develop personally and professionally.
- Other companies may call this role Property Lettings Administrator, Property Management Administrator, Customer Experience Co-ordinator, Lettings Administrator, Lettings Co-ordinator, Lettings Progression Administrator, Property Management Administrator, Letting Services Co-ordinator, or Property Services Administrator.-
**Function**

**Asset Management**

**Status**

**Part Time**

**Type**

**Permanent