Service Desk Team Lead

IT Service Desk Team Lead Newcastle **Brief** IT Service Desk Team Lead needed for a multinational utility organisation based in Newcastle who are looking to employ an experienced and well-rounded IT Service Desk Team Leader that takes pride in their work with an in-depth knowledge of using MicrosoftWindows 10, Microsoft Azure, Office 365 and a broad...

Do you want to work for a company whose purpose is to improve society by considering social outcomes, and to transform businesses, communities, and opportunities for its employees? Mott MacDonald is a global consultancy whose people do exactly that. The Service Desk Team Lead works closely with Service Desk employees, Desktop Support Team Leads, 3rd Line...

RMT Technology delivers innovative IT solutions that keep businesses running smoothly, securely and efficiently. We’re looking for an experienced IT Service Desk Lead to oversee our service desk operations and mentor a team of engineers, ensuring exceptional IT support delivery across the business. As an IT Service Desk Lead, you will be responsible for...

**Service Desk Team Lead - Newcastle - global client - £40 - 50k** **Experience and skills required**: High level of experience in a team lead role on a service desk, preferably across multiple locations Knowledge and experience implementing ITIL Service Management Best Practices Previous experience in a hands on technical support role Excellent...

Tracsis are looking for an experienced Service Desk Lead who will be working closely with other support engineers as well as developers and project managers, collaborating as one single team for an effective service for our customers. What we’ll offer you.. We’re continuously adding to our company benefits but below are a few we currently offer; Flexible...

**The Opportunity** Successful services business is looking to recruit a highly-organised, highly-motivated Service Desk professional who has a passion for outstanding customer service, a talent for developing and motivating a high performance team and proficiency at influencingothers beyond their own team, to lead the service desk team at this international...

**Service Desk Manager** **Permanent Role** **Hybrid Working** **£40,000 - 45,000 / annum** In this role you would be working in a top 100 UK Law Firm as a Service Desk Manager. This role is a permanent position leading a team of technical support specialists. Working as a Service Desk Manager with this organisation you would be working on a...

Our sector leading client are urgently seeking an IT Service Desk Manager to join their team on a temporay basis, covering APAC hours (7am - 3pm). As the IT Service Desk Manager, you will be responsible for the smooth operation of a front-line IT support team, ensuring customer service requests and incidents are managed and solutions implemented. **Key...

**Service Desk Analyst** Ref: KIF/56457887 A leading organisation in Newcastle has approached Ark Search’s public sector IT team to recruit an experienced Service Desk Analyst to join their growing service desk team. **Day to day duties**: - Providing 1st line support - Prompt identification, understanding and resolution of issues - Troubleshooting...

We are urgently seeking an IT Service Desk Analyst to join our market leading client on a 6 and/or 9 months fixed term contract basis, working part-remote. As the IT Service Desk Analyst, you will be responsible for providing first level support through taking calls and handling the resulting incidents or Service Requests, using the incident management and...