Stratified Pathway Coordinator

Oxford University Hospitals NHS Foundation Trust

Stratified Pathway Coordinator

Do you deliver compassionate excellence? Are you enthusiastic about learning and development? Do you want a new challenge? If yes then read on.

We are looking for an experienced administrator who is confident in speaking to cancer patients, to join our administration team, this role will involve supporting our cancer specialist nursing service at the Oxford University Hospitals NHS Trust. You will be working within our administration team but working closely with our nursing teams to deliver a new innovative cancer follow up pathway.

The overall purpose of this post is to work independently but under the guidance and supervision of health care professionals, to enable and support patients who are on patient triggered follow up pathways in Oncology and Surgery, to be able to access resources and services which will help them to a more effective recovery and rehabilitation. The post will also act as a point of contact for those patients who will have been prepared by their clinical team for self-managing their follow up - and will be able to sign post patients to appropriate support or deal with the issues as part of their role.

The overall purpose of this post is to work independently but under the guidance and supervision of health care professionals, to enable and support patients who are on patient triggered follow up pathways in Oncology and Urology (Surgery), to be able to access resources
and services which will help them to a more effective recovery and rehabilitation. The post will also act as a point of contact for those patients who will have been prepared by their clinical team for self-managing their follow up - and will be able to sign post patients to appropriate
support or deal with the issues as part of their role.

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

2. Coordinate the necessary assessments, investigations, and appointments to fast-track patients back for specialist review.
3. Refer and signpost to the clinical team as appropriate for complex decisions.
4. Provide basic telephone advice where appropriate and sign post other sources of support.
5. Monitor, audit, and report on response times for access to specialist review when deemed necessary.
6. Coordinate access to personalised information and education the development, delivery resources for patients, and their carers, on stratified follow up pathways: and evaluation of tailored information and self-management education.
7. Support information prescription delivery in consultation with health professionals and according to any agreed information pathways, including printing of information prescriptions.
8. Signpost to a range of agreed information and support resources.
9. Collaborate and work closely with local providers of validated and high-quality information resources, and user groups.
10. Evaluate the range of channels used to provide information resources and review with all stakeholders, the need for further developments.