Product Assurance Officers

Overview:
**Contract**:Fixed-term contract - 9 months**

**Location: Hybrid (Head Office**:Quorum Business Park, Newcastle upon Tyne)**

**Hours per week: 37**

**Salary: Up to £30,000, depending on experience**

**About the role**

We’re excited to be recruiting for **Product Assurance Officers** to join our Product Assurance team.

In this role you’ll be responsible for setting up and testing qualifications on NCFE systems to ensure they are accurate, compliant, and fit for purpose for our customers. This involves extensive data entry and proofreading tasks so a keen eye and high attention to detail skills are essential.

You’ll be involved with the proofreading and quality checks of qualification and supporting documents against templates and style guides to ensure they are free from spelling and grammatical errors. Advanced Word and editing skills and a good knowledge of English are also important in this role as you will need to ensure formatting and grammar is correct and consistent within documents.

**How you’ll make an impact**:

- Leading the implementation and monitoring of robust quality assurance procedures relating to the end-to-end product life cycle to ensure products released into the public domain are fit for purpose and compliant with stakeholder and regulatory requirements
- Leading on the proofreading and sign off assessments, materials and resources to ensure they are accurate, understandable and usable for our stakeholders
- Collaborating with internal stakeholders on an ongoing basis to ensure products remain fit for purpose
- Responsible for developing communication to customers and staff and maintaining accurate qualification information on the database and website.

**We’d love to hear from you if you offer the following**:

- Experience of working in a role where a high level of attention to detail was required
- Excellent proofreading skills
- Excellent written and oral communication skills
- Ability to work well under pressure and co-ordinate several projects simultaneously
- Excellent time management and organisational skills
- Excellent Microsoft Word skills
- A Level English Language or equivalent

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**What will we offer you in return?**

Below are just some of the fantastic benefits we’ll offer you to support you both professionally and personally. You can also visit our Benefits page which covers financial, physical and mental health support, time off and your development.
- Annual leave starting at 25 days and increasing up to 30 days with length of service
- 8 bank holidays and an additional 3 days off during the Christmas closure
- YOU celebration day to celebrate your birthday or another life event
- YOU hour allowing you one hour per month to spend time on something that promotes your wellbeing
- Learning and Wellbeing fund of up to £200 per year
- £400 towards any NCFE accredited qualifications per year
- Up to 20 Volunteering hours per year
- Flexible working culture with a hybrid working approach
- Early finish on a Friday at 4:30pm to start your weekend early
- Health cash plan through Westfield to claim towards health costs such as dental and optical
- Tech and Home scheme with savings at Currys and IKEA
- Employee Assistance Programme with a confidential helpline and access to face to face and telephone counselling
- Pension of up to 9% employer contribution when you contribute 3%
- Death in service payment worth 4 x your salary

**Shape real change with an NCFE career**

Imagine a career where your contributions affect not only what people learn, but the way that learning is developed and delivered.

With over 170 years of education experience our core purpose remains at the heart of the organisation - to promote and advance learning to create a fairer, more inclusive society, making sure no learner is left behind.

**How to apply**

**Closing Date: Sunday 9 March 2025**

**Interviews will be held via an Assessment Centre at our Head Office in Newcastle upon Tyne on Friday 14 March 2025**

**Equality, Diversity and Inclusion (EDI) statement**

We're committed to building rich diversity into our workforce at all levels, to ensure that we understand and are representative of the communities and customers we serve.

We do not discriminate against anyone due to their gender, sexuality, race, age, religion, beliefs, identity, social background, visible or hidden disability, or neurodiversity. Instead, we pride ourselves on our collaborative, vibrant and high-performance culture which embraces everyone, celebrates uniqueness, and enables everyone's voice to be heard.