Temporary Sales Support Specialist

**Main Responsibilities**

The Sales Support Specialist works closely with the National Account Managers and will carry out the following functions:
**Sales Activity**
- To develop a detailed understanding and knowledge of the company’s manufacturing process, its capabilities and capacity, the key variables used in producing a quotation for any requested product.
- To manage the requirements of nominated customers
- To take responsibility to for briefs from external sales team projects and ensure agreed actions are coordinated within the business.
- To Event all projects and work/communicate with NPD/Design and the sales team in responding to Customer
- To ensure that all Events (or briefs) are followed up and maintained all through the development process to conclusion.
- To obtain and update forecast data from your customer base on a weekly/monthly basis and use this information to proactively prompt them for orders.
- To process product estimates and quotations through events within Shuttleworth and where appropriate seek / confirm pricing with National Accounts Managers or Sales Director.
- To collate details on any new product requests from Customers, to produce an estimate on proposed product, on approval to quote price back to customers.
- To manage new job meetings with Planning, Production and Purchasing to confirm timings and production dates for supply of product to customer.
- To review breakdown of costings on major customers ongoing products to revise and or enhance margins where possible.
- To maintain regular contact and create close working relationships with all key internal account decision makers for those accounts for which responsible.
- To liaise regularly with Design, Planning, Purchasing and Production to ensure business understand supply status with accounts and timescales on any new developments.
- To achieve and review personal objectives as agreed with the Customer Services Manager on a monthly basis.
- Proactively contact new customers to conduct research and determine where there is potential for new Huhtamaki BCP Products
- Accompany External sales team in customer visits as and when required
- To record and investigate root causes of OTIF failures

Teamwork
- To develop and maintain good communication and working relationships with internal and external customers
- To demonstrate support for the CS Supervisor and lead by example to the team, promoting teamwork and contributing to the overall achievement of departmental objectives
- To assist and support peer group and provide a positive, working example to the rest of the team through these effective relationships.

**Planning & Organising**
- To maintain customer records, estimates, quotations and events linked to each customer on the in house system.
- To establish product pricing based on detailed and confirmed customer specifications, based on agreed material costs, agreed production run speeds, defined production quantities and defined number of products per sheet.
- To review product pricing with the external sales team and review with customer at appropriate times based on any significant movement in key variables and where possible maximise contribution.
- Ensure major customers provide regular and updated forecasts on demand by product line and liaise with Sales support and planning to ensure these are processed in line with required delivery date.
- R&D project work (e.g. assisting with new product development both customer led or conceptual)

**Knowledge & Understanding**
- To continually seek to learn, understand and follow company policies & procedures
- To proactively continuously develop and maintain knowledge, understanding and awareness of company’s products and processes.
- To develop and foster the shared values of the company.
- To continually seek to develop commercial awareness and the wider implications on actions and decisions internally & externally.

**Development and Administration**

Making an input to day-to-day company administration and general ‘housekeeping’

**Salary**: Up to £25,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Blackburn, BB1 2JT: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: One location