Office Administrator

20 hours ago


Royston, United Kingdom ETILLS LTD Full time

Etills Ltd manufactures high quality rotationally moulded plastic storage tanks and spill containment. The company is well established within its marketplace, offering an impressive portfolio of products to trade and the general public.

We are looking for a highly organised and efficient individual with an excellent telephone manner. The position can be full time or part time and is crucial to our company’s continued success.

The role involves customer relationship management, processing orders and organising dispatch. Logistical excellence and highly accurate data entry are essential.

**Essential Duties and Responsibilities**
- Handle incoming calls with professionalism when managing customer enquiries, building a rapport with new and existing customers
- Manage day-to-day office operations, ensuring a tidy & efficient work environment, including collating, ordering and filing documents daily
- Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
- Maintain financial records using Sage, including invoicing and expense tracking
- Support team members with administrative tasks as required to enhance productivity.
- Other tasks as required

**Experience and Skills**
- The ability and enthusiasm to learn our product range so as best to advise customers
- Strong organisational skills, with the ability to manage multiple tasks simultaneously
- Excellent written and verbal communication skills for effective interaction with customers and colleagues
- A keen eye for detail and a commitment to maintaining high standards of accuracy in all tasks undertaken

**Job Type**: Permanent

Pay: From £13.50 per hour

Expected hours: 30 - 40 per week

**Benefits**:

- Free parking
- On-site parking

Schedule:

- No weekends

Ability to commute/relocate:

- Royston SG8 6NA: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person



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