Call Centre Operator
2 weeks ago
We’re recruiting for Contact centre operators.
Telephone experience isn’t essential. Career progression available and training is provided.
**Contact centre operator role**:
- Receiving Inbound calls from the general public
- Listening effectively to customers, showing empathy and understanding
- Resolve customer query within agreed timelines, effectively and efficiently
- Record customer details accurately
- Provide a high-quality professional service
- Ensure procedures and compliance requirements are adhered to at all times
- Work to KPI’s set by team manager
£9.50-£13.50 per hour.
**What we’re looking for**:
We are looking for call centre operator to join us where you will use your excellent Customer Service skills to support the general public with their queries in a calm, empathetic and professional manner.
**Job Types**: Full-time, Part-time
Part-time hours: 30 per week
**Salary**: £9.50-£13.50 per hour
**Benefits**:
- Company pension
- Cycle to work scheme
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- London, W5 2QQ: reliably commute or be willing to relocate with an employer-provided relocation package (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Reference ID: wslcco
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