Electricity Consumption and Settlement Administrator

2 weeks ago

Leeds, United Kingdom ENGIE Full time

ENGIE is a global leader in low-carbon energy supply and services. Along with over 100,000 employees worldwide, customers, partners and stakeholders, we are committed to accelerating the transition to a carbon-neutral world through more energy efficient and environmentally friendly solutions.

ENGIE’s 1,000 employees in the UK are actively engaged in helping the Group reach net-zero carbon by 2045. We have been active in the UK energy market for over 20 years and our investments are in renewable energy (solar, wind, hydro, biogas) and storage, whilst supplying energy to organisations of all sizes. Some of our major businesses include First Hydro and Storengy.

We are shaping the future of responsible business by reconciling economic performance with a positive impact on people and the planet. If you’re excited about making an impact, we invite you to join our journey to build tomorrow’s low carbon energy systems and meet the challenges of climate change.

We are looking for an **Electricity Consumption & Settlement Administrator **to join our Energy Supply team for a full-time role, working 40 hours a week working at least 1 day a week from our office in Leeds.

**Key Accountabilities**:

- Ensuring reads are obtained from customers premises in line with industry targets
- Monitoring and resolving issues preventing data collection from half hourly sites
- Validating data prior to its acceptance in the billing system
- Where necessary, entering actual data into the billing system
- Where necessary, calculating estimated data and entering this into the billing system
- Awareness of the importance of settlement performance in line with industry targets
- Ensuring reads are received and correctly communicated into industry settlement processes
- Ensuring volumes in settlement match the consumption used at customers premises
- Organise meter compliance inspections in order to comply with relevant industry codes
- Engagement with third party service providers to ensure information is received and site work is completed in line with industry timescales.
- Processing and resolution of data aggregator exceptions
- Processing and resolution of opening and closing read disputes in the electricity market
- Raising trading disputes where settled data is incorrect

**Required Qualifications, Skills or Experience**:

- Understanding of the customer lifecycle and interdependencies between Billing and Market Operations and interfacing departments
- Numerical skills - Verbal comprehension
- Organisational skills
- Microsoft Office proficient
- Able to produce effective work within deadlines
- Practical approach to problem solving
- Process improvement methodology expertise is beneficial
- Knowledge of energy industry is preferred
- Proven record of excellent customer service
- Previous industry experience in settlement processes
- The ENGIE Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to ENGIE Managers._
- If you are a disabled applicant and meet the minimum outlined in the job description, you will be given the opportunity to demonstrate your abilities at interview._

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