Current jobs related to Customer Service Team Leader - Epsom - Kenneth Brian Associates Limited

  • Customer Team Leader

    3 weeks ago

    Epsom, United Kingdom Co-op Full time

    Job DescriptionClosing date: 26-11-2025Customer Team Leader   Location: The Co-operative Food, 82-84 Chessington Road, Ewell, KT19 9GG Pay: £13.99 per hour  Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends,...

  • Customer Team Leader

    3 weeks ago

    Epsom, United Kingdom Co-op Full time

    Job Description Closing date: 26-11-2025 Customer Team Leader Location: The Co-operative Food, 82-84 Chessington Road, Ewell, KT19 9GG Pay: £13.99 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends,...

  • Team Leader

    5 days ago

    Epsom, United Kingdom Sovereign Automotive Full time

    Job DescriptionTeam Leader – Motor ClaimsLocation: Epsom - Fully office basedContract Type: Full-Time, PermanentAre you a natural leader with a sharp eye for detail and a passion for driving performance? Do you thrive in a fast-paced, high-pressure environment where your decisions make a real impact? If so, we want you at the helm of our On Hire Claims...

  • Station Team Leader

    3 days ago

    Epsom, United Kingdom Govia Thameslink Railway Full time

    **Are you an experienced Team Leader or Supervisor?** **Do you also enjoy working in demanding operational and customer facing position?** As the Station Team Leader / Supervisor you get to do both: You will be passionate about delivering outstanding customer service each and every time, a role model for others to follow. You must be also comfortable and...

  • Station Team Leader

    2 weeks ago

    Epsom, United Kingdom Govia Thameslink Railway Full time

    **Are you an experienced Team Leader or Supervisor?** **Do you also enjoy working in demanding operational and customer facing position?** **As the Station Team Leader / Supervisor you get to do both**: You will be passionate about delivering outstanding customer service each and every time, a role model for others to follow. You must be also comfortable...

  • Repairs Customer Services Officer

    2 weeks ago

    Epsom, United Kingdom Service Care Solutions - Housing Full time

    **Job Title: Repairs Customer Services Officer** **Work Pattern: 40 hours per week** **Contract: Permanent** **Location: Epsom KT17** **Salary: £28,404** To support the Repairs team and to contribute to the efficient running of repairs services by managing the works scheduling administrative process ensuring that maximum standards of customer care are...

  • Supply Team Leader

    1 week ago

    Epsom, United Kingdom LinkPoint Resources Limited Full time

    **£35,000 - £40,000 + Lunch Allowance - Temp to Perm** **Hybrid (2 days per week from Home) + Flexitime + 25 Days Holiday + Bank Holidays** **Supply Team Leader’s Core Duties** - Manage and control the day-to-day running of the Supply Team function and its cost centre - Manage the incoming workload and utilisation of staff resources to ensure maximum...

  • On Hire Team Leader

    2 weeks ago

    Epsom, United Kingdom ExamWorks Group Full time

    Overview Team Leader – Motor ClaimsLocation: Epsom - Fully office basedSalary: £32,000 - £37,000 + BenefitsContract Type: Full-Time, Permanent Are you a natural leader with a sharp eye for detail and a passion for driving performance? If you thrive in a fast-paced, high-pressure environment where your decisions make a real impact, we want you at the helm...

  • Contact Centre Team Leader

    2 weeks ago

    Epsom, United Kingdom Nuffield Health Full time

    HEAD OFFICE Contact Centre Team Leader Contact Centre Team Leader Hybrid Working / Epsom | Customer | Permanent | Full-Time | Grade 8 Competitive salary, depending on experience 37.5 hours per week Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship...

  • Operations Manager

    14 hours ago

    Epsom, United Kingdom Toyota Financial Services (UK) PLC Full time

    At Toyota Financial Services UK, we set the benchmark for customer service in our industry. Our passion is creating outstanding experiences and delivering positive outcomes at every stage of the customer journey.Our promise is simple: “Customers for Life.” This commitment drives everything we do, ensuring every interaction is exceptional and every...

Customer Service Team Leader

2 weeks ago

Epsom, United Kingdom Kenneth Brian Associates Limited Full time

Kenneth Brian Associates are working on an exciting opportunity for a fantastic company based in Epsom, who are seeking an experienced Customer Service Team Leader to join them on an 18 month fixed term contract basis.

Managing the daily activities of a team, the role will involve:

- Managing, supporting and coaching team members to ensure they achieve SLAs and KPIs
- Carrying out performance reviews and appraisals
- Ensuring that the team handles customers’ queries in a timely manner
- Look at ways to continuously improve processes
- Reporting and analysis of department activity
- Dealing with escalated customer issues

To be considered for this role, you will need:

- Previous experience of managing a team in a fast paced environment
- Experience of coaching and developing staff
- Experience of resource planning
- Strong communication skills, both written and verbal
- Highly organised

This is a contract role, with an immediate start. There is the potential (although no guarantee) for the contract to be extended or made permanent after the 18 months.