Digital Mailroom and Administration Apprentice

2 weeks ago


Glasgow, United Kingdom QA Apprenticeships Full time

**Employer description**:
MDDUS is a mutual defence organisation founded by and for healthcare professionals, with an expert staff of doctors, dentists, lawyers, and risk advisers who are leaders in the medico-legal and dento-legal fields.

**Overview**:
Due to a recent internal promotion, an exciting apprenticeship opportunity with MDDUS has opened
Over the past couple of years, QA and MDDUS have work closely to support new hires and current staff through apprenticeships to aid digital skills.

**Duties**:
**System usage include**:

- Internal company CRM and Document Management Systems
- Online portals

**The Digital Mailroom and Administration Apprentice duties will be**:
**Processing incoming mail, including**:

- Accurate scanning, indexing and uploading of documents
- Indexing, uploading or onward transmission of electronic mail
- Creation of new case files
- Collection and franking of outgoing mail
- Uploading and copying discs
- Housekeeping of electronic documentation
- Electronic document manipulation and encryption services
- Scanning and uploading of radiographs for Dental advisors
- Managing case file as required in ShareFile
- Off-site storage hard copy records retention and destruction in line with records retention policy

**Desired skills**:

- Good attention to detail
- Strong organisational skills
- The ability to work within a team
- A willingness to learn and follow instructions
- Good verbal and written communication skills
- Some knowledge of Microsoft Office - such as Excel and Word

**Salary**:
£19,000 per annum.

**Working week**:
Monday - Friday, 9am - 5pm.
Future working pattern will be between 8am-6pm

**Benefits**:

- 15% Non-Contributory Employer Pension contribution
- 27 Days Annual Leave per year
- 8 Bank Holiday days per year (in addition to annual leave allocation)
- Free medical cover to employees (option to cover immediate family for additional cost)
- Home and office flexibility
- Holiday Buy and Sell scheme
- Group Life Insurance
- A range of additional voluntary benefits

**Future Career Progression**:
This a permanent contract with multiple avenues for progressions into different department within the organisation

**Important Information**:
“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”

For more information about QA Apprenticeships, please visit our website.



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