Service Advisor
2 days ago
**Service Advisor / Administrator**:
- **£35k OTE**:
- **Full-time - 47.5 hours pw**:
- **Saturday required on a rota**:
- **30 days holiday**:
- **Company sick pay**:
- **Westfield Health**
**Role and responsibilities**:
- Greeting customers on arrival and delivering outstanding customer service from vehicle drop-off to handover.
- Liaising with the Workshop Control, Parts and Sales Departments to ensure a smooth transaction and that customers vehicles are ready on time.
- Organising vehicle delivery/collection or courtesy car arrangements.
- Recommending additional products, services and repair work.
- Demonstrating the JLR Customer First Behaviours in all interactions with customers and colleagues.
**About you**:
- Experience of administration and customer services is essential with a minimum of 2 years experience.
- You will have a passion to deliver excellent customer service and quickly build relationships with colleagues and customers.
- Previous experience in working to key targets.
- You will be well presented with good organisational skills and administrative skills.
- Motor trade experience is preferred but not essential as full training will be provided.
**Schedule**:
- Monday - Friday: 8am - 6pm
- Saturday shifts on a rota
**Duckworth Benefits include**:
- Health Care Plan
- Company Pension
- Life insurance
- Free on-site parking
**Job Type**: Full-time
**Salary**: £30,000+ OTE
**Schedule**:
- Day shift
- Monday to Friday
- Weekend availability
**Experience**:
**About us**:
Duckworth Motor Group is a family owned and run official Jaguar Land Rover franchise. We operate 3 distinct sites: Land Rover Market Rasen, Jaguar Land Rover Boston and Select and Isuzu, Kirton.
**Diversity Statement**:
At Duckworth Motor Group, we know diversity fosters creativity and innovation. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong.
These include people from Black, Asian and minority ethnic backgrounds, those with disabilities, LGBTQI+ people, and those who speak English as a second language.
Pay: Up to £35,000.00 per year
Ability to commute/relocate:
- Market Rasen, LN8 3RE: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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