Registration Support Officer

2 days ago


Nottingham, United Kingdom Nottinghamshire County Council Full time

The County Council’s Registration and Celebratory Service aims to deliver the best possible service to those officially registering life’s most significant events; births, deaths, marriages, civil partnerships or gaining citizenship. We are also responsible for maintaining those records securely in perpetuity and, upon request, issuing certified copies of records for official and legal purposes.

We are looking to fill 30hrs per week with, ideally, 2 people in a Registration Support Officer role. This role is the first point of contact for the majority of customers and provides vital clerical and administrative support to the team, ensuring the smooth running of the office. Day to day tasks include: making appointments; taking payments; helping customers on a wide range of issues face to face, by telephone or in writing, providing exceptional customer service at all times; making ceremony bookings; production of copy certificates; maintenance of paper and electronic records, spreadsheets, databases and office systems; dealing with finance and procurement issues. There is also the requirement to be trained to register and conduct marriages and civil partnerships in the office, as and when required.

**For further information please contact Mirek Rus on 0115 8041911



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