Insights and Reporting Specialist

This is a fantastic opportunity to play a key role in delivering the transformation of Thames Water. Our ambitious business plan for the AMP8 (2025-2030) represents Thames Water’s biggest ever investment programme to benefit customers and the environment, requiring us to deliver strategies and initiatives to drive improved performance and operational efficiency, including a rapid scaling of our capital deployment capability and digital enablement, and together deliver a transformation of Thames Water.

To enable this level of ambition, we have put in place a Transformation Office, reporting into the Transformation & Retail Executive Director, which will provide overall strategic coordination and support to the line of business in the delivery of our integrated Transformation Plan, as well as acting as a second line of assurance.

**What you will be doing as an Insights and Reporting Specialist**
- Support the Transformation Portfolio Manager and Head of Transformation Portfolio on a day-to-day basis to establish and maintain the overall portfolio for transformation and the Transformation Framework of reporting and associated processes.
- Lead production of high-quality, timely Executive and Board materials related to our Transformation Plan delivery, including a regular cadence of reporting for the agreed Governance forums (including the Transformation Monthly Business Review) with commentary on transformation delivery performance, with a focus on providing actionable insights based on quality data.
- Lead in the collation of resources and data to ensure that meeting/programme packs and other reporting materials can be produced on an efficient and timely basis.
- Act as the hub for good documentation practice, including maintenance of the Transformation Framework (Outcomes, Leading Indicators, Milestones, Activities), processes, and relevant workstream documentation. (including quality assurance)
- Support the broader Transformation Office team in providing high-quality analysis and insights across the portfolio, which enable action and decision making.

**What you should bring to the role**

We are looking for someone who is analytical, proactive, diligent and has a ‘hands-on’ approach to tasks. Someone able to balance working on their own areas of ownership, including proactively identifying opportunities to improve, with collaboration with teams.
- Supports the wider Transformation Office team as required, providing high-quality analysis and insights to drive action across the transformation portfolio.
- Leads production of high-quality, timely reporting materials related to the transformation on an efficient and timely basis - majoring on providing actionable insights based on quality data.
- Develops and improves methods and processes for data, analysis and reporting tools used by the Transformation Office.
- Supports the implementation and administration of Transformation Office tooling and maintenance of the tools (e.g. PowerBI, SharePoint).
- Contributes towards the definition and maintenance of Transformation Framework, processes, standards and best practices to ensure that the Transformation Office and workstreams succeed and are delivered effectively and efficiently.
- Ensures that good documentation standards are being followed in respect of both the Transformation Office and guidance for Accountable Leads.
- Supports the Transformation Portfolio Manager and Head of Transformation Portfolio on a day-to-day basis.
- Flexible to travel when required to support transformation workstream activities.

**What's in it for you?**

This is an exciting time to join Thames Water as we continue to deliver on our turnaround plan, offering the opportunity to become part of our strategic journey.
- Salary up to £65,800 per annum depending on experience
- Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (Plus bank holidays).
- Annual Bonus Scheme. (performance-related)
- Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution.
- Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Find out more about our benefits and perks

**Who are we?**

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

**Learn more about our**purpose and values

**Working at Thames Wate**r**

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked