Reporting & Insights Analyst

The purpose of this role is to support the development, maintenance and delivery of high-quality reporting and insights across the AM&E portfolio. This includes operating within the Hub's Performance Measurement Cycle, ensuring data integrity across the reporting landscape, and producing dashboards and reporting outputs that align with business needs and governance requirements.

The role helps drive data-led decision-making by translating performance data into meaningful insights, contributing to continuous improvement, and supporting consistency across reporting practices within the Spoke PMO.

What you'll be doing as a Reporting & Insights Analyst

• Assure inputs into performance dashboards and reports in the corporate reporting system for all assigned Sub Programmes, ensuring outputs are accurate, timely and aligned with governance cycles.
• Operate within the Performance Measurement Cycle to deliver reports on time and in line with Hub standards, covering cost, schedule, benefits, risk and delivery performance.
• Assure performance data to ensure accuracy and completeness. Resolve discrepancies and escalate quality issues as needed.
• Develop, manage and maintain performance dashboards and reports for all sub programmes where the AM&E spoke is the deliverer. Adhere to the Hub PMO Reporting & Insights Guidance and Processes. Ensure integration with other controls disciplines and other deliverer reports and dashboards at a Sub Programme level.
• Support the design and delivery of engaging, user-friendly dashboards and reports using tools such as Power BI and Excel.
• Deliver reporting products that are visually clear, fit-for-purpose and aligned with Thames Water's data visualisation standards.
• Build strong working relationships with delivery teams and other PMO disciplines to ensure reporting outputs are relevant, aligned, and of value.
• Provide tailored insights that enable stakeholders to make informed decisions about Sub Programme performance and delivery progress.

Base location: Reading - Hybrid

Working pattern: 36 Hours

What you should bring to the role

To thrive in this role, the essential criteria you'll need is:

• Experience in a reporting, data analysis, or PMO support role within a complex delivery environment.
• Strong understanding of performance reporting and governance in project or programme settings.
• Proficient in Power BI, Excel, SAP, Azure and other reporting tools.
• Strong understanding of data interpretation and performance metrics.
• Familiarity with monthly reporting cycles and structured reporting frameworks.
• Ability to analyse complex data and present clear, actionable insights for a variety of stakeholders.
• Familiarity with monthly reporting cycles and structured reporting frameworks.

What's in it for you?

• Competitive salary up to £53,000 per annum, depending on experience.
• Annual Leave
• 26 days holiday per year increasing to 30 with the length of service (plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our
benefits and perks

Who are we?

We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our

purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family.
Why choose us?
Learn more.

We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the
recruitment process
. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to
help and support
.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.